Senior Operations Manager

At , we've created the world's leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.

We're quickly expanding, and after growing at 1000% for three years in a row, we're now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.

We are in search of a
*Senior Operations Manager - Denmark
to join our innovative team as our new #bloqstar. In this role, we're seeking to
help bridge our central operations team with our local Danish team.*
The ideal candidate is an operational expert with experience in service-oriented industries (e.g., delivery, shared mobility, or similar) who excels at managing processes and reporting. This is a field-oriented role requiring someone adaptable and ready to roll up their sleeves to ensure smooth operations.

What Will Be Your Responsibilities

• Manage the operational teams and processes, to ensure smooth day-to-day operations;
• Provide detailed reporting and act as the liaison between the local and central teams;
• Handle operational tasks that require hands-on involvement and attention to detail;
• Be willing to go to the field regularly to report and solve on-the-ground challenges;
• Coordinate and support local teams to ensure consistent service delivery;
• Identify and implement improvements to operational processes in the field;
• Ensure that all operational metrics and goals are met, reporting progress regularly.

*What are the requirements to join us in this position*

• 5+ years of experience in operations management, preferably within service-focused industries like delivery, mobility, or logistics;
• Strong understanding of post-sales service operations and workflow optimization;
• Excellent communication skills, with the ability to report clearly and liaise effectively between local and global teams;
• Proficiency in English and Danish;
• Proven ability to manage teams and processes, with hands-on involvement when needed;
• Adaptable and proactive, willing to engage in fieldwork as required;
• Analytical mindset with experience in tracking and improving operational KPIs.

*Extra valued skills*

• Knowledge of smart locker systems or logistics technology;
• Understanding of local logistics and post-sales service processes;
• Experience in scaling operational processes in a growing company.

*What will you get if you join us in this position*

• The opportunity to join our team and play a pivotal role in contributing to innovative solutions that redefine 's revolution in the smart locker industry;
• A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;
• Competitive salary and benefits package, tailored to your experience and skills;
• Make a tangible impact by actively supporting our mission to provide affordable and sustainable solutions.

Ready to join the revolution?
At , we provide end-to-end solutions for Smart Lockers, and our software ecosystem, OS, is the leading tech solution available in the market.

We've had the pleasure of working with some of the biggest names in e-commerce, logistics, and retail in Europe, such as Vinted and DHL.

We have recently become the fastest-growing Smart Locker company in the world. Before the industry had stagnated and lacked innovation and good products. We strive to have the same impact in this industry as Tesla has had on the car industry.

We believe that Smart Lockers are a big part of the future for everyone, and we want to play our part in making sure that Smart Lockers become as mainstream as the mobile phone.