Channel Account Manager

5 days ago

Copenhagen, Copenhagen, Denmark ESET Full time 500,000 - 1,200,000 per year

Summary

A Channel Account Manager plays a crucial role in building and maintaining strong, long-term relationships with key customers from the segment of medium-sized companies/organizations. This role has a significant impact on revenue growth in this segment and the position is focused on achieving specific numerical targets.

Job description

Preferred location: Sweden, Göteborg

FUNCTIONAL RESPONSIBILITIES AND DUTIES

  • Drive growth by leveraging Key channel partners to generate opportunities and take ownership of those opportunities within their assigned seat count limit (valuable end customers).
  • Manage engagement with partners (standard and MSP) across all elements with support from senior colleagues/manager.
  • Actively drive and leverage White Space Analysis (for new logo and for existing business).
  • Drive key initiatives and strategies independently to increase market share.
  • Profile major accounts and drive deeper revenue opportunities.
  • Develop and maintain long-term relationships with senior management within channel accounts to ensure awareness of ESET capabilities and value-added technologies.
  • Engage with Partners externally and be the point of primary contact.
  • Define and execute business plans including Quarterly Business Reviews to deepen our traction with partners.
  • Collaborate with and support the wider sales teams and senior management in addition to marketing initiatives to maximize pull-through content.
  • Maximize revenue and profit from the existing installed base by promoting value-added solutions.
  • Work closely with sales teams to ensure all offers reflect customer needs, are forecasted, competitively priced and are submitted on time.
  • Improve customer satisfaction by finding solutions to their needs.
  • Perform weekly forecasting with accurency.
  • Work with other teams to develop the business on all products with the channel.
  • Hunt, Recruit, enable and develop targeted Distributors, Resellers and System Integrators.
  • Identify opportunities for improving partner performance and implement strategies to address these.
  • Monitor competitor activities and develop strategies to maintain competitive advantage.
  • Utilize advanced CRM tools to maintain detailed records of partner activities, sales performance, and pipeline status.
  • Achieve monthly and annual revenue and KPIs targets

REQUIREMENTS
Education:

  • High school or university degree is desirable

Experience:

  • Years of work experience: at least 2 years in similar position

Language:

  • English – B2

Desired personal characteristics:

  • Fast thinking and adaptable
  • Ability to learn and retain information
  • Good self-management, time management and organizational skills
  • Ability to multi-task whilst under pressure
  • Negotiation and presentation skill

#LI-DNI

Primary location

Copenhagen

Additional locations

Time type

Full time

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