Customer Success Intern
5 days ago
Swap Language is
looking for a Customer Success Intern
from
January 5 – May 29, 2025
. You'll join an international EdTech team helping global employees learn languages, and you'll work closely with our Customer Success and Sales teams to deliver a great user experience.
You'll learn how we run Customer Success in
HubSpot CRM
(workflows, automations, email marketing, ticketing, data) and engage directly with our
free and Pro users
, including
calling
to support onboarding, gather feedback, and identify upsell opportunities.
This internship gives you a unique combination of
digital CRM skills
and
real customer interaction experience
, the perfect foundation for a future career in
Customer Success, Marketing Automation, CRM Operations, or as an entrepreneur
.
What We're Looking For
- Excellent people skills and confidence on the phone; you can handle user contact with minimal hand-holding.
- Proactive, curious, and organized, you like figuring things out and improving processes.
- Comfortable with digital tools and CRM systems, and interested in how automation supports great service.
- Able to work independently once introduced to a process.
- Strong English communication skills.
- Currently studying Marketing, Communication, Business, Digital Management, or a similar field.
What we offer:
- A structured internship with mentoring, clear learning goals, and real ownership.
- Hands-on HubSpot experience across automation, customer journeys, and reporting.
- A user-facing role (calls + follow-ups) that builds real communication and service skills.
- The opportunity to lead your own project and present your results to the team.
- A friendly, international culture, Aarhus office, and flexible working hours.
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