Software Engineer II

We are growing our engineering teams at Trustpilot and are looking to welcome a mid-level Fullstack Software Engineer within our consumer voice team

You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. A place where you can grow as an individual, while also having an influence (or even leading) on the direction of projects and technological choices.

As a Mid-Level Software Engineer, you will contribute to the technical direction of our products. You'll use your knowledge to develop features from concept to deployment and maintenance. Your role includes supporting architectural decisions, ensuring high code quality, and learning from senior engineers, all while fostering a culture of technical excellence and innovation.

The Consumer Voice Team is a pivotal group within our consumer domain, dedicated to empowering millions of users to share their genuine experiences and feedback on the services they encounter.

You will be at the intersection of innovation, collaborating closely with Product and Design to define the next generation of our platform. Your core mission will be to:

• Modernise and enhance our existing website with impactful new features.
• Pioneer innovative methods for consumers to rate their experiences, adapting to the ever-evolving landscape of digital interaction.
• Ensure seamless integration of new features, working across existing teams to guarantee they meet diverse customer needs and deliver exceptional value.

This role offers the unique opportunity to see your ideas move from concept to reality, impacting millions of customers and making a tangible difference in how trust is built online.

To ensure we deliver products that not only meet but exceed customer expectations, our teams collaborate closely with other departments, including product management, data science, data analytics, sales, and customer support. This close collaboration allows us to thoroughly understand customer needs and gather accurate requirements.

What you'll be doing:

• Take part in decision-making and design discussions during development
• Help plan, implement and release new features
• Troubleshoot existing software, squashing those nasty little bugs
• Inspire and challenge the organisation with your knowledge of how to solve problems
• Collaborate effectively with cross-functional teams
• Supporting the technical direction of the team through the adoption of best practices and tooling

Who you are:

• Experience building full-stack applications while working alongside diverse teams
• Experience developing RESTful APIs and distributed cloud services
• Proficiency with React,
• AWS experience is a must
• A customer-centric and solution-oriented mindset with a bias to action
• A personable and helpful personality, willing to give and receive feedback in a constructive way
• Motivated to push yourself and the people around you to constantly improve, in a healthy way

Some relevant technologies and services we use:

• Infrastructure: AWS (CDK, ECS, Lambda, SNS, SQS, ...), Docker, CloudFormation
• Languages: Typescript,
• Frontend: React, , CSS Modules, SASS, Styled Components
• Database: DynamoDB, PostgreSQL, MongoDB, BigQuery

Find more on:  

What's in it for you? 

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It's complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you