ServiceNow Platform Architect

Are you passionate about designing scalable platforms and thrive in a global environment with cutting-edge technologies?

If so, now is your chance to join Ascendis Pharma as our new ServiceNow Platform Architect.

Ascendis Pharma is a global biopharmaceutical company committed to making a meaningful difference in patients' lives. Guided by our core values of Patients, Science, and Passion, we are applying our innovative TransCon technology platform to fulfill our mission of developing new therapies that demonstrate best-in-class potential to address unmet medical needs.

At our headquarters in Hellerup, Denmark, research facilities in Heidelberg, Germany, and additional offices across Europe and the United States, we are advancing programs in our Endocrinology Rare Disease and Oncology portfolios. We also collaborate with partners on the development of TransCon-based products in other therapeutic areas and markets.

We are seeking a passionate ServiceNow Platform Architect to join our team. As a key member of the the Product Team, you will define and govern the architectural principles for ServiceNow and ensure best practices for utilization across the organization. You will also be hands-on, executing backlog items and implementing new solutions and services in alignment with the Global IT Strategy. Additionally, you will collaborate on Identity and Access Management (IAM) initiatives through our SailPoint Identity Security Cloud (ISC) platform.

This is an exciting opportunity to work in a fast-paced environment, collaborate with cross-functional, global teams working together to achieve extraordinary results.

Working in this role means being part of a team where collaboration is key and having a good time with your colleagues is essential. Tasks are not assigned to specific team members, everyone has the opportunity to contribute to tasks, no matter the size. This flexibility fosters shared ownership and continuous learning across the team. We believe that strong coordination, open communication, and teamwork are critical to delivering value across multiple platforms simultaneously.

You will be based in Hellerup and report directly to People Leader in Global IT, Lene Rhein Larsen who is also based in Hellerup.

Your key responsibilities will be:

• Define and maintain ServiceNow platform architecture and governance principles
• Execute backlog items and deliver new features and workflows
• Drive continuous improvement, automation and integration initiatives across ITSM and ITOM
• Advice and build up our CSDM services and structure
• Collaborate with IT product teams, business stakeholders, and vendors
• Contribute to our Identity and Access Management solutions
• Act as a trusted advisor and sparring partner for IT professionals
• Collaborate with IT architects to ensure consistent alignment of initiatives and cohesion within the overall IT landscape and architecture.

Qualifications and Skills:

You hold a relevant academic degree – preferably a Master Degree of Computer Science, IT, Engineering or something completely different – and 5 years of experience with ServiceNow.

Furthermore, you have:

• Experience with ITSM and ITOM modules
• Knowledge of SailPoint ISC or other IAM solutions will be a plus
• A holistic and pragmatic mindset when approaching architecture
• Deep knowledge in ITIL and governance processes
• Strong communication and facilitation skills

Key competencies:

You are a strong team player, analytical, and have a can-do attitude.

You possess an entrepreneurial mindset and can thrive in an informal, open environment where innovation and change are key.

To succeed in this role, we also expect you to be self-driven and ready to contribute to the success of the team.

• You know your technology and how to make it work for business.
• You are agile at heart and more concerned about your team's results than your success.
• You are proficient in English professionally, both written and spoken.

Travel: 10-15 days per year.

Office: Tuborg Boulevard 12, 2900 Hellerup

Apply now.

We evaluate applications when received, so we encourage you to apply as soon as possible. Please note that we conduct interviews on a rolling basis and reserve the right to remove the job posting at any time.

To ensure your application is reviewed, please submit it through the specified platform - applications sent by email or other channels will not be evaluated.

For more details about the position or the company, please contact People Leader, Lene Rhein Larsen, or Product Owner, Mathis Niemann Johansen,

You can learn more about Ascendis by visiting our website

Applications must be submitted in English and will be treated confidentially.

A note to recruiters:

We do not allow external search party solicitation.  Presentation of candidates without written permission from the Ascendis Pharma HR team (specifically from: Talent Acquisition Partner or Human Resources Director) is not allowed.  If this occurs, your ownership of these candidates will not be acknowledged.