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Interim Senior UX Designer

2 weeks ago

København, Denmark Danske Bank Full time 80,000 - 120,000 per year

Are you passionate about creating seamless digital journeys? We are looking for a UX expert to help shape innovative solutions for both personal and business customers

We are looking for a new UX-colleague to join our unit (tribe) in a temporary position for minimum 1 year. Our Tribe is a part of Danske Bank's digital development organisation, where we create holistic and meaningful digital journeys for customers and advisors. Our unit specializes in customer welcoming, product management, and digital sales journeys, and while we have a great team of and UX/UI wizards in our tribe, we need one colleague more to support our strategy implementation.

The Area

In Welcoming & Orchestration Tribe we enable digital customer welcoming, provide product orchestration services to customer journey tribes, and develop product ordering tools for our advisors. We build solutions for both our personal and business customer segments. We recently released an app called "Become a customer" or "Bliv Kunde" (in Danish) to give a flavour of some of the activities that this tribe is responsible for.

The Team

We operate in a matrix-organisation composed of chapters and squads. You will be part of the Human-Centered Design Chapter (team) and anchored in a squad (project team) as the expert on user needs, UI and UX design. In the squads your closest colleagues will be the Product Owner, Solution Architect, Business Analysts, and a team of Developers/Software Engineers. You will have a unique opportunity to collaborate with cross-disciplinary teams across three countries, and you will play an important role in bridging business outcomes with user perspectives and technical feasibility.

Your responsibilities

  • Support your squad with expert knowledge and UX and UI skills
  • Advocate user needs and collect insights to ensure continuous feedback
  • Design user-friendly concepts and efficient and fast prototypes
  • Communicate and present results for colleagues and key stakeholders
  • Ensure alignment and collaboration across relevant parts of the organisation

About you

You have a strong profile within UX, UI Design or similar. We are looking for candidates with practical experience in designing UIs and with a strong preference for action over lengthy concept development processes. Experience in the financial sector is appreciated, especially given the complexities involving risk, legal, and regulatory considerations. To make a great match, we expect that you:

  • Are attentive to and put the needs of users first
  • Have a user-centric mind-set and prefer quick iterations over deep research processes
  • Experience with Figma and designing with design systems
  • Ability to challenge existing solutions with new ideas
  • To a large extend self-driven and motivated
  • Possess strong communication skills to present insights and concepts in a simple way to obtain stakeholder buy-in
  • Scandinavian language skills are required in this role

We thrive to deliver innovative high-quality solutions to Danske Banks customers If you want to join us on this journey, please do not hesitate to apply.

Your benefits

As a modern workplace, we offer our employees a canteen, rooftop terrace, regular social and professional events, a very attractive benefits package including health and accident insurance, pension, and many other perks. You will also get 6 weeks of vacation and 5 extra care days annually and be part of a flexible work environment. We expect you to be working minimum 3-4 days per week from our office in Copenhagen.

Sounds interesting?

We will be conducting interviews on an ongoing basis, so we recommend that you apply as soon as possible and no later than the 27 th of November. Only applications submitted through Danske Bank's official platform will be taken into consideration. We expect you to have a relevant working permit, and we do not offer relocation support for this role.

If you have any questions or would like more information about the role, you are welcome to contact Annika Stevns Christiansen, the Chapter Lead for Human-Centered Design at Welcoming & Orchestration, Danske Bank. Email: .