Senior Commercial Process Manager

Do you thrive at the intersection of business and technology?

Join us if you want to collaborate with senior stakeholders, utilize process methodologies and tools to facilitate decision-making, and play a key role in shaping processes to enhance customer satisfaction and drive business growth.

Ambitious digital and technology agenda at the center of Coloplast's new 5-year strategy

Coloplast, one of the world's leading med-tech companies, just launched a new 5-year strategy called Impact4. The strategy includes significant investments into two new transformational technology programs aimed at delivering next-level user experiences for chronic patients and driving up scalability within global manufacturing.

We call this 'Impact through technology', and to deliver on the ambitious targets, we will be looking for 40+ new colleagues for our Digital, Data & IT organization over the next 18 months. If you want to be part of this digital transformation and make a lasting impact, then this might be the next career move for you

Play a key role at the intersection of business operations and Digital, Data & IT (DD&IT)

Working from our HQ in Humlebæk, Denmark, you will be the primary process manager for the Chronic Care strategic program, which is highlighted in our core corporate strategy. Independently responsible for your deliverables, you will engage closely with business stakeholders to identify their digital needs and align these with strategic goals.

A key part of your role will be to facilitate conversations that enable the delivery of business-driven digital solutions. You will translate business needs within the Chronic Care strategic program into requirements for DD&IT development teams, utilizing Business Process Management (BPM) methodologies, including mapping and designing optimized processes.

More specifically, you will:

- Lead efforts to drive end-to-end process analyses and designs, focusing on consumer operations, optimization and digitalization to enhance efficiency and effectiveness

- Facilitate workshops with business stakeholders to clarify their needs and put these into a DD&IT context

- Facilitate workshops that drive decision-making, resulting in process designs and enabling optimized technology solutions that impact business priorities

- Support the alignment of process architecture with strategic objectives, leveraging Business Process Management (BPM) tools and methods for maximum business value

- Educate and enable Business Process Owners in Process Excellence benefits and tools

Skilled facilitator with deep business process management expertise

You are skilled in navigating complex stakeholder landscapes. Whether your stakeholders have a commercial mindset or a technical approach, you can communicate effectively, and you excel at translating between multiple perspectives. Additionally, you know how to utilize your BPM toolbox to enable others to make decisions.

Your organizational and analytical abilities are complemented by a continuous improvement mindset, which makes you a firm believer in the value of knowledge sharing.

You also have:

- A strong track record working with senior business management

- Proven experience working with BPM methodologies and BPMN in a commercial environment

- Strong skills in process mapping, analysis, and design

- Experience with lean management and a Six Sigma Yellow belt or an equivalent certification , including hands-on experience with workshop facilitation

- Excellent communication skills in English

Interested?

If you would like to know more about the position, please call Head of Commercial Process Management Anne Bay-Smidt on We will take candidates into the recruitment process continuously, so do not hesitate to apply. This position will remain open until a suitable candidate has been found.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

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