Director, Sales Frontline Excellence

International Operations, Region Europe and Canada
Ørestad, Denmark
If you're passionate about commercial operations and empowering sales frontliners through impactful, data-driven engagements—and you thrive on driving excellence, inspiring change, and turning aspirations into action—this role offers a truly unique opportunity to create transformation at scale.

This is your opportunity to make a real difference

Your new role
As our new Director, Sales Frontline Excellence, you'll play a key role in improving the way the sales frontliners operate in the Novo Nordisk affiliates in Europe and Canada (EUCAN). You will use data to spot improvement opportunities across all aspects of sales frontline performance, and you will collaborate closely with affiliates to address them. By driving sales frontline excellence, you will contribute significantly to the commercial success of Novo Nordisk.

Your main responsibilities include:

• Strengthening sales force effectiveness by identifying and addressing improvement opportunities in each market within areas like activity plan design, activity plan compliance and call execution quality
• Ensuring that the sales frontliners have the necessary capabilities and tools to drive impactful engagements
• Translating marketing priorities into frontline action, including through incentive schemes designed to drive performance
• Acting as a constructive challenger and trusted advisor for affiliates and other internal stakeholders
• Promoting a data-driven and insights-based performance culture

This is a highly independent role where you'll act as a change leader – ensuring that sales frontline excellence is consistently improved across EUCAN affiliates.

Your new department
You'll be part of the Customer Engagement department within Medical & Marketing in the EUCAN Regional Office, where we are dedicated to fostering meaningful interactions with healthcare professionals. Our team thrives in a fast-paced and dynamic environment, working collaboratively to drive impactful commercial and medical engagement. You'll join a diverse and innovative team committed to making a difference in the lives of patients worldwide.

Your Skills & Qualifications
We're looking for an experienced commercial change-maker who knows the realities of the frontline. You know how to lead change in a complex organisation, and you are used to driving cross-functional projects where you rely on strong relations to many stakeholders.

More specifically, you'll succeed in this role if you have:

• A Master's degree in Business Administration, Marketing, or a related commercial field
• Minimum 8 years of experience in commercial roles in the frontline (e.g. sales rep) or close to it (e.g. customer engagement, commercial excellence), ideally in the pharmaceutical or healthcare industry, and ideally in different types of roles
• A proven track record in leading cross-functional projects and teams and in driving change management between organisational layers (e.g. region to affiliate or similar)
• Experience in using quantitative analysis to inform decision-making
• Excellent communication skills in English

On a personal level, you excel at breaking down complex problems and focusing on what matters most. You have excellent stakeholder management skills that result in strong collaboration characterised by trust, and you possess the persistence to drive change even when you face adversity.

Working at Novo Nordisk
Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect and a willingness to go beyond what we know delivers extraordinary results.

What We Offer
In addition to a unique and supportive culture, Novo Nordisk offers strong learning and development opportunities tailored to your career and life stage. Our benefits reflect our commitment to empowering employees to reach their full potential while achieving work-life balance.

Deadline
30 November 2025.

Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.

Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

We're not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.