IT Supporter

The position

As an IT-supporter it is your responsibility to support our production with IT support capabilities. Collaborate with production teams to identify and implement process improvements using LEAN tools Ensure stable operation of production lines by implementing upgrades, corrective measures, and ensuring continuous production Participate in projects, leveraging your expertise from daily support to contribute effectively Qualifications The ideal candidate for this position should meet most of the following requirements: Strong academic or technical background with experience in complex automation or IT systems Eager to learn and gain hands-on experience in the field Comfortable in a dynamic work environment where each day brings new challenges Able to build good relationships and work well with people at all levels in the organization Fluency in Danish is beneficial, but being able to communicate effectively in English is a must Involved in various ongoing projects to ensure sufficient IT capacity and smooth transitions to production Required to participate in a 24/7 on-call duty rotation with colleagues outside of regular working hours About the department The department consists of approximately 30 colleagues divided across 3 different teams who work together. We cover most aspects of quality, development, maintenance and operation of the site’s IT and Automation architecture, hardware, software, infrastructure, and documentation. You will be joining the IT & Infrastructure support team, where we among other things, provide support to some of the newest production lines in Novo Nordisk A/S, which produces a variety of Novo Nordisk A/S products. Today the IT & Infrastructure support team consists of 8 highly skilled technicians and IT supporters. The IT support & Infrastructure team are handling production infrastructure and the connectivity between production systems.From an IT/Automation perspective, it is our main responsibility to provide our production lines with the best support via structured problem solving and a service mindset.We are working in a pharmaceutical production facility in accordance with current quality and GMP (Good Manufacturing Practice) requirements and we contribute to ensuring the launches of some of Novo Nordisk A/S life-saving medicines. We believe in openness, collaboration, continuous learning, and digital curiosity. We share our challenges, take an interest in each other, and respect all perspectives/inputs being given. Working at Novo Nordisk Novo Nordisk is a global healthcare company headquartered in Denmark. For years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that. We are proud of our people too, and we employ more than 57, bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change lives for people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk. Discover the cutting-edge technologies behind Novo Nordisk's life-changing innovations at Tech.life at Novo Nordisk . From AI to quantum computing, our digital experts push boundaries and make a tangible impact on lives across the globe. You don’t want to miss it.

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