IT Supporter

Are you passionate about helping people with IT? Would you like to support our production when a problem occurs? Do you want to be part of a highly skilled and experienced team? Then apply today and join our Device Manufacturing & Sourcing (DMS) IT Team which is supporting our manufacturing facility producing a global supply of Injection Pens for insulin and other Novo Nordisk products.

Apply today and join us for a life-changing career

The position

In our team we operate and maintain the IT landscape of the production facility. Our overall and finest task is to keep IT in the best condition to avoid unplanned production stop in the facility that operates on a 24/7 basis.

Our tasks differ from day to day, and may include:

Upgrading software and systems, debug and do small improvements and minor development Patching and performing security updates Maintaining IT systems and computerized equipment Supporting the customers Participating in and driving projects involving it in the production

You will be part of a very diverse team of employees, who are passionate about what we do and work together, sharing knowledge every day.

Our team is located at the production site in Hillerød. This allows us to be close to the shopfloor and our customers. We understand the IT needs, drive continuous improvements and work closely with our production colleagues on day-to-day basis.

Qualifications

We're seeking candidates who fulfil the following prerequisites:

2-3 years working experience with Production IT, or level 1-2 in IT support Experience with the pharmaceutical or equivalent industry Experience with IT and preferably also automation, with strong knowledge of troubleshooting and problem solving Flair for hardware like tablets, scanners, printers, etc. Fluent in both written and spoken Danish and English

As a benefit but not a requirement you have experience with Agile, SCADA and PLC. You are well oriented with operating systems like Windows, Windows server, and Linux. You managed IT systems, did validations in a GxP environment, handled change request etc.

As a person, you have a positive can-do attitude together with a drive beyond the usual. Due to your communication and collaboration abilities, you are a trusted and well-liked collaborator among stakeholders. You have a high energy level and the ability to spread enthusiasm and positive energy to those around you.

About the department

We are a diverse team composed of 14 IT professionals. We are responsible for areas including IT infrastructure, system management, IT security and digitalization which includes BI & Analytics and AI/ML solutions. In short, all aspects within IT & Digitalization initiatives are driven out of our team.

We are part of DMS which is overall responsible for the global end-to-end supply chain of Novo Nordisk, both internal and external production via our CMO’s (Contract manufacture). We are approximately 700 employees dedicated to ensuring the supply to Novo Nordisk. It’s a tight-knit, supportive community working together to contribute to a better tomorrow for our patients. Ethics and quality are held in the highest regard, and a patient-focused mindset guides everything we do. At Novo Nordisk, you will find opportunities, resources, and mentorship to grow and build your career.

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