Senior Customer Program Data Analyst

4 weeks ago

Aarhus, Denmark sallinggroup Full time

Does being part of the development of some of Denmark’s largest Loyalty Programs sound interesting to you?

If so, and you have a proactive, outgoing attitude and thrive in a data-driven environment, then you might be our new colleague.

The job
In the role as Senior Customer Program Data Analyst, you will be responsible for analyzing customer data and program performance to help drive strategic decision-making and optimize our customer programs.

We are looking for an analytical and business-minded colleague to be part of developing our customer loyalty programs: Bilka Plus, føtex Plus, Netto+, and ClubSalling
You will be part of a young, dynamic and well-functioning team, who is responsible for delivering commercial and loyalty data insights in Salling Group.

You will get a key position to support our loyalty data agenda in Salling Group with headroom to build a data infrastructure to support a continues growth in customer loyalty and campaign opportunities.

Primary tasks and responsibilities

Conducting data analysis of customer behavior, program performance, and other key metrics to provide insights and recommendations to the customer program team Collaborating with cross-functional teams and external vendors to ensure customer programs are effectively executed and optimized for performance Creating customer segments, triggered actions and supporting weekly and monthly campaigns in our customer loyalty system Supporting ad-hoc data requests and analyses as needed to support strategic decision-making Continuously improve our ways of working with data and help drive the data-driven perspective on the business Automate data flows and processes Expose data and help build dashboards to share loyalty and membership information to key stakeholders. Ensure that data is reliable, trustworthy and able to be analyzed.


Your skills and background

You have a relevant educational background in business, economics, statistics and +2 years’ experience from a similar position. Preferably, you also have relevant industry experience from a large FMCG company. You have a natural interest in data and how it can be utilized to create a difference for our business. You are comfortable dealing with large amounts of data, looking for trends and opportunities, and translating these into understandable and presentable overviews. You have strong analytical skills and proficiency in working with e.g., SQL, Python, R. Preferably also have experience with Snowflake, Bigquery, SAP Datasphere and SAP Analytics cloud.

It is an advantage but not a requirement if you have worked with data visualization tools such as Tableau or Power BI.
 

It will be a strong match if you…

have an analytical mindset and a structured way of working. are able to collaborate with colleagues from many parts of the organization and manage multiple priorities and deadlines. care about quality, take pride in your work, and always strive to improve driven by ambition and eager to learn from day one.

What we offer you

We offer an exciting and inspiring job with excellent opportunities for professional and personal development in an international company in continued growth.

Your daily workplace will be at the Salling Group headquarter in Brabrand, Aarhus.

As a Senior Customer Program Data Analyst you will play a key role in data utilization by operating and developing our data strategy, reporting and campaign management setup in cooperation with Digital/IT and Commercial departments as well as our formats Bilka, føtex, Netto and Salling.

As part of a young and dynamic team, you will contribute with a direct impact on customers’ shopping experience.

Interested?

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