digital realty

DescriptionYour roleThe Technician II is responsible for executing Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness,tidiness, and...

DescriptionYour roleAccountable for overall post sales customer health for in scope customers acrossClient Engagement – Meeting cadence, attendance, frequencyService Management – SLA attainment including implementation and support risk.Financial Health – Aged debt and churn riskProduct utilization – Customer consumption and awareness gap Leading...

Your role The Technician II is responsible for executing Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the...