Customer Service Agent

1 month ago


Aarhus, Denmark Foodora Denmark Full time

Kunne du tænke dig et spændende job, hvor god kundeservice er i højsædet? Og brænder du for at sikre den gode oplevelse hver gang? Så passer du helt sikkert ind I foodora’s Customer Service team Ønsker du derudover at blive en del af en Danmarks mest vækstende og fremadstormende virksomheder, så har du chancen nu. 

Hos foodora søger vi lige nu ambitiøse medarbejdere til vores Customer Service team på Sommervej 31E i Aarhus V. Sammen med resten af teamet er det din fornemste opgave at sikre den gode oplevelse til alle vores kunder, når de henvender sig til os. Du skal derfor være i stand til at sætte dig ind i andres behov, så de får den bedst mulige løsning på de udfordringer, de står overfor.  

Du kommer til at servicere vores kunder gennem telefon, chat og mail. Den kollega vi søger, skal kunne indgå i et selvstændigt team hvor vores største opgave er at servicere vores kunder - det er din hjælp der gør forskellen. 

Det er ikke et krav, at du har erfaring med kundeservice, da vi ansætter på personlighed og træner den rette kandidat i de kompetencer jobbet kræver. Det er dog en fordel, hvis du tidligere har været i et kundevendt job. Vigtigst er det, at du har højt humør, trives i en dynamisk verden og ikke mindst har en positiv tilgang til de opgaver du skal løse.  


Om dig: 

- Du brænder for den gode kundeoplevelse

- Du er effektiv og knivskarp på en computer

- Du er tålmodig, hyggelig og smilende over telefon

- God til at multitaske

- God til konflikthåndtering

- God til at kommunikere på tale og skrift

- Du er en værdsat kollega og bidrager til det gode arbejdsmiljø

 

Hvad tilbyder vi:

 - Et spændende job i en virksomhed i stor vækst

- Et uformelt og energisk miljø med nogle fantastiske kollegaer (hvis vi selv skal sige det)

- En social arbejdsplads med sammenhold og engagement

- Et udfordrende studiejob hvor du får behov for at tænke hurtigt, tage ansvar og træffe beslutninger

- Grundig oplæring og løbende træning

- Fleksibel planlægning af timer

- Gennemsnitlig 10-15 timer pr. uge


Hvem er vi?

Vi er foodora Denmark. Vi har siden oktober 2022 opereret i Danmark, hvor vi har store ambitioner om at blive danskernes foretrukne leveringsplatform. Vi er ejet af Delivery Hero, en af de største aktører på markedet for Delivery-services i verden.
foodora opererer udover i Danmark på tværs af Østrig, Tjekkiet, Finland, Ungarn, Norge, Slovakiet og Sverige sammen med en bred vifte af restauranter, partnere og riders, forenet bag vores fælles mission om altid at levere en fantastisk, hurtig og økonomisk overkommelig oplevelse, der giver folk mere tid til at fokusere på det, der betyder mest for dem.

Vi er en quick-commerce og Delivery-virksomhed og tror på at skabe et netværk, der sætter hele vores samfund i stand til at trives og levere mere end bare ordrer – at skabe muligheder, forbindelser og vækst. Vi er forpligtet til at gøre en forskel i vores samfund, og vi kan ikke gøre det alene. Det er derfor, vi er forpligtet til at vokse sammen med vores økosystem - fra vores partnere til vores riders og kunder, til de teams, der får alt dette til at ske.


Jobbet er på vores hovedkontor i Aarhus på Sommervej 31E, 8210 Aarhus V. Der er nem og hurtig tilgang fra Aarhus med både bus, cykel og bil. Der kører flere buslinjer med stop få minutter fra kontoret.

Matcher du beskrivelsen og lyder det som et job for dig? Så skynd dig at send en motiveret ansøgning og dit CV afsted. Vi indkalder løbende relevante kandidater til samtale. 

Har du spørgsmål til stillingen er du velkommen til at kontakte Team Lead Michael Nielsen på michael.nielsen@foodora.dk
 

Vi ser frem til at høre fra dig



  • Aarhus, Denmark Easy Live Sales ApS Full time

    Be at the Heart of Innovative Retail Technology! ‍ Do you want to play a vital role in ensuring our users have a seamless experience with our software? Do you love tech and are ready to take on a role that cuts across diverse skill sets and places you at the forefront of cutting-edge retail technology? If you're passionate about customer support and tech,...


  • Aarhus, Denmark Sprii Full time

    Be at the Heart of Innovative Retail Technology! ‍Do you want to play a vital role in ensuring our users have a seamless experience with our software? Do you love tech and are ready to take on a role that cuts across diverse skill sets and places you at the forefront of cutting-edge retail technology? If you're passionate about customer support and tech,...


  • Aarhus, Denmark Sprii Full time

    Be at the Heart of Innovative Retail Technology! ‍Do you want to play a vital role in ensuring our users have a seamless experience with our software? Do you love tech and are ready to take on a role that cuts across diverse skill sets and places you at the forefront of cutting-edge retail technology? If you're passionate about customer support and tech,...

  • Uopfordret ansøgning

    4 weeks ago


    Aarhus, Denmark Foodora Denmark Full time

    Kunne du tænke dig et spændende job, hvor god kundeservice er i højsædet? Og brænder du for at sikre den gode oplevelse hver gang? Så passer du helt sikkert ind I foodora’s Customer Service team! Ønsker du derudover at blive en del af en Danmarks mest vækstende og fremadstormende virksomheder, så har du chancen nu. Hos foodora søger vi lige nu...

  • Service Ops Agent

    3 weeks ago


    Aarhus, Denmark Vestas Full time

    Do you have an interest in project management of offshore operational improvements? Are you technical curious and work well in ERP systems such as SAP? Then we might have right job for you!  Region NCE > SBU NCE Service > Upgrades The After Sales and Upgrade department is responsible for ensuring a high-quality customer experience when completing...

  • Lead Customer Manager

    4 weeks ago


    Aarhus, Denmark Vestas Wind System AS Full time

    Building and maintaining great customer relations based on trust and value creation Providing quotations for T&M work by working with operational and technical stakeholders Identifying and driving additional sales opportunities and contract renewals, which create value for both customers and Vestas Managing defect warranty obligations, including...


  • Aarhus, Denmark Vestas Wind System AS Full time

    Are you proficient in stakeholder management and engagement? Can you identify opportunities for customers and organization to help enable a sustainable transition? Then this position as Service Sales Manager in Offshore is the right spot for you! Region NCE > SBU NCE Service > Offshore Service Sales Within NCE Offshore Service Sales, we have a...


  • Aarhus, Denmark Vestas Full time

    Are you proficient in stakeholder management and engagement? Can you identify opportunities for customers and organization to help enable a sustainable transition? Then this position as Service Sales Manager in Offshore is the right spot for you! Region NCE > SBU NCE Service > Offshore Service Sales Within NCE Offshore Service Sales, we have a...


  • Aarhus, Denmark EG Norge AS Full time

    Arbejder du til dagligt med opgaver inden for økonomi, data og statistik fra det kommunale, regionale eller statslige marked? Er du god til at forstå forskellige problemstillinger, og brænder du for at hjælpe med et kvalificeret svar? Kan du tage fra og gøre en forskel som teamplayer?  Så er du måske den nye konsulent, som vi søger til vores...


  • Aarhus, Denmark Generaxion AS Full time

    Er du drevet af at skabe den ultimative kundeoplevelse? Kan din positive attitude mærkes i enhver samtale, og er struktur en naturlig del af din tilgang?I takt med Generaxions vækst søger vi en ny teamspiller til vores Customer Care Center. Din primære opgave vil være at sikre, at vores kunder føler sig værdsatte og professionelt taget hånd...


  • Aarhus, Denmark Vestas Wind System AS Full time

    Are you a proficient professional with an enthusiasm for sales? You shine with great communication and negotiations skills? Do you work well in a diverse environment and have a proven history of generating revenue? If so, we invite you to consider joining our Offshore Sales Team as a Senior Service Sales Manager! At  Service Sales Offshore, Northern...


  • Aarhus, Denmark Vestas Full time

    Are you a proficient professional with an enthusiasm for sales? You shine with great communication and negotiations skills? Do you work well in a diverse environment and have a proven history of generating revenue in Offshore? If so, we invite you to consider joining our Offshore Sales Team as a Senior Service Sales Manager! At  Service Sales...


  • Aarhus, Denmark Nnit AS Full time

    The Head of SAP Business Development & Advisory is a key SAP leadership position. The role is instrumental to help NNIT continue driving growth in revenue, profitability and customer satisfaction of NNIT’s SAP business. The person’s primary purpose is to identify and drive opportunities in engaging with customers on their SAP transformation journeys...


  • Aarhus, Denmark Vestas Full time

    Are you ready to step into a Company with a vision to be the Global Leader of Sustainable Energy Solutions and take on an important role as Service Management Consultant? Digital Solutions & Development > Digital Solutions > Service Management Digital Employee Experience aims to deliver seamless employee experiences by minimizing technological...

  • Deputy Site Manager

    4 weeks ago


    Aarhus, Denmark Vestas Wind System AS Full time

    Do you have an established experience within project management with high focus on Health & Safety, Quality, and Time/Planning? Are you team-oriented with an ability to encourage continuous development within the team whilst working in a result-oriented environment? Do you work to find solutions with an ability to stay professional and determined during...

  • Electrical Engineer

    4 weeks ago


    Aarhus, Denmark COWI Full time

    Are you an experienced electrical engineer with a passion for project planning, designing, building, and supervising medium-voltage installations? Then join our professionally strong team at COWI and become one of our skilled electrical engineers. Turn challenges into sustainable solutions We are seeking a specialist in electrical engineering,...

  • PMO Team Lead

    4 weeks ago


    Aarhus, Denmark Dxc Technology Scandihealth AS Full time

    Job Description: DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70...


  • Aarhus, Denmark Vestas Wind System AS Full time

    Are you looking for the next step in your career at the global leader in sustainable energy solutions? Are you an experienced Senior Project Planning Specialist with a desire to work on truly transformational projects? If you have great communication skills coupled with the ability to influence stakeholders at all levels, then Vestas has the opportunity...

  • IT Desktop Support

    4 weeks ago


    Aarhus, Denmark Axiom Technologies Full time

    Axiom Technologies  is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the...

  • .Net Developer

    4 weeks ago


    Aarhus, Denmark Colibo AS Full time

    Are you our new .NET developer for our Client Development team?Can you connect systems and are you passionate about creating value for the individual customer?Then read on! The world's (possibly) best intranet needs you!Our product and teamAt Colibo we are passionate about the product. Not only in the day-to-day development of it, but also for our...