The Hub | Technical Account Manager | Logpoint
1 month ago
Technical Account Manager
Logpoint Copenhagen Full-time
Salary Competitive
Logpoint, a global leader in cybersecurity, is seeking a skilled Technical Account Manager to join our dynamic team in Copenhagen, Denmark.
In this role, you'll be a crucial part of the global Customer Support & Operations team, providing localized support to our clients and assisting global customers when needed. Your primary focus will be on working closely with clients from various domains to support and integrate systems and protocols with our world-class SIEM.
Embark on a transformative career journey with Logpoint, a recognized leader in cybersecurity. As an innovative and dynamic organization, we are more than just a workplace; it's an opportunity to be at the forefront of shaping the future of cybersecurity solutions.
Join us; let's pioneer excellence together.
Responsibilities:
- Be the local, competent, and friendly face of the Customer Support & Operations team.
- Work with customers, partners, and colleagues to exactly understand reported issues.
- Carefully collect and record documentation in the LogPoint Ticketing system.
- Master the Logpoint system at the service level to be able to investigate and analyze technical issues with the services and how they interact.
- Master the Logpoint system at the infrastructure (network, HW) and OS level to be able to identify system and resource issues impacting the services, performance, or user experience.
- Contribute to knowledge building, transfer, and usage in a Knowledge-Centered Service organization.
- Lead regional escalation projects and high-profile customers from a support perspective ensuring solution health and efficient tuning achieved for customers as part of the general customer success effort.
Your profile:
- Bachelor’s degree in computer science or computer engineering or related field.
- Minimum of 1 year of experience in a client-facing technical support role, technical consultancy, customer success, or similar.
- Minimum of 2 years of experience with server and network administration and security, working with data center infrastructure technologies.
- Strong knowledge of Linux.
- Programming and scripting knowledge would be a significant advantage (incl. shell scripting, python, Java).
- Professional fluency in English and Danish to support clients globally and in your local region
What success looks like:
Success in this role is defined by your ability to drive technical excellence as a Technical Account Manager at Logpoint. You will play a pivotal role in reshaping the user interfaces and enhancing the business logic for Logpoint's cutting-edge software in the cloud.
Join us in this exceptional opportunity to have a profound impact on the digital landscape of cybersecurity. Elevate your career to new heights and leave a lasting imprint on the industry. Apply now to become a key player in our Engineering team and be at the forefront of cybersecurity innovation.
Why join Logpoint:
- An entrepreneurial approach to our work, with trusted responsibilities and quick decision-making.
- The chance to be a change-maker and innovative in the cybersecurity industry.
- The unique opportunity to join a multinational cybersecurity powerhouse with a global impact.
- Remote work options and flexible working hours, promote a healthy work-life balance.
- Celebration of accomplishments, both big and small, fostering a sense of achievement and camaraderie.
About Logpoint:
Fostering a Culture of Success for a Thriving Community.
Rooted in values of passion, innovation, team spirit, and client satisfaction, Logpoint's culture has been a driving force behind our success across SIEM, UEBA, SOAR, and SAP security technologies. Our integrated security operations platform is dedicated to safeguarding the digital core of organizations.
Logpoint, now proudly part of the Summa family, stands as a trusted ally in guiding organizations securely through the digital landscape. As we navigate the ever-evolving corporate landscape, our commitment to fostering a culture of excellence remains unwavering.
At Logpoint, we believe that our unique corporate culture sets us apart, emphasizing collaboration, innovation, and a genuine commitment to our clients' satisfaction. By consistently putting these values into practice, we have been able to provide unparalleled solutions that contribute to our clients' success.
With a firm belief in the power of teamwork and dedication, we strive to create an environment where individuals are inspired to excel, both personally and professionally. Our corporate culture is not just about success; it's about creating a supportive and thriving community that embraces the challenges of today's digital world.
-
Engineering Manager
4 weeks ago
København, Denmark Logpoint AS Full timeAre you passionate about engineering culture, technical excellence, people development, massive data platforms, and cybersecurity? Does spearheading the growth of our leading SaaS product, while building a highly engaged team, sound like an exciting challenge? At Logpoint, we continue the investments in our cloud-based products, including the Security...
-
Head of IT
6 days ago
København, Denmark Logpoint AS Full timeWe are seeking a proactive and results-driven Head of IT to lead and drive our IT operations. As the Head of IT, you are responsible for overseeing all aspects of our IT function, from day-to-day operations to long-term technology strategy. You will play a crucial role in ensuring the seamless operation of our technology infrastructure and aligning IT with...
-
Strategic Account Manager
4 weeks ago
København, Denmark Templafy Full timeCopenhagenAbout us: Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG, IKEA,...
-
Technical Project Manager
6 days ago
København K, Denmark Lime Technologies Full timeApplications are considered on a rolling basis Köln Job DescriptionBecome a part of Lime's growth journey in Germany and enter the world of CRM At Lime, you find a listed company with nine offices in six countries. Founded in 1990 we have been growing by approximately 20 % per year since 2000 – a pace we intend to keep. In 2020 we opened our first...
-
Engineering Manager
4 weeks ago
København, Denmark Fluor Corporation Full timeAre you an experienced Engineering Manager with an ability to manage design activity and technical concepts which are state-of-the-art in the pharmaceutical industry? Do you thrive in an international environment where we design and build the world’s most challenging projects together with our clients? Do you want to be part of a building the presence of...
-
Technical Project Manager
5 days ago
København K, Denmark Lime Technologies Full timeApplications are considered on a rolling basis Köln Job DescriptionBecome a part of Lime's growth journey in Germany and enter the world of CRM! At Lime, you find a listed company with nine offices in six countries. Founded in 1990 we have been growing by approximately 20 % per year since 2000 – a pace we intend to keep. In 2020 we opened our first...
-
Inventory Control and Accounting Specialist
4 weeks ago
København, Denmark United Nations Population Fund Full timeThe Position: The Inventory Control and Accounting Specialist (Team Lead) position is located in the Inventory Control and Accounting Team within Pillar 4 – Support Services in the Supply Chain Management Unit (SCMU). The position reports directly to the Head of Pillar 4 - Support Services. The Inventory Control and Accounting Specialist Team Lead...
-
Key Account Manager
3 days ago
København, Denmark Hill's Pet Nutrition Denmark ApS Full timeNo Relocation Assistance Offered # 160065 - Copenhagen, Copenhagen, Denmark Location: Copenhagen Denmark Reporting to: Key Account Manager eCommerce Why Work For Hill's Pet Nutrition: The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team...
-
Key Account Manager
3 days ago
København, Denmark Viatris ApS Full timeViatris ApS At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access – Providing high quality trusted medicines regardless of...
-
Knowledge Management Senior Analyst
4 weeks ago
København, Denmark UNOPS Full timeUNOPS strategic focus places increased emphasis on national capacity development... UNOPS strategic focus places increased emphasis on national capacity development and sustainable approaches to project management, procurement and infrastructure services. A key objective is to be recognized as an organization that delivers world-class infrastructure and...
-
Nordic Key Account Manager
2 days ago
København, Denmark Jacobs Douwe Egberts ApS Full timeJob Description Are you passionate about coffee and Small Domestic Appliances? Maybe you have a strong Key Account Management experience from small domestic appliances? Are you great at influencing stakeholders and creating strong followership? Would you like to be part of an entrepreneurial team shaping the future of coffee in the Nordics? Then you...
-
Nordic Key Account Manager
3 days ago
København, Denmark Jacobs Douwe Egberts ApS Full timeJob DescriptionAre you passionate about coffee and Small Domestic Appliances? Maybe you have a strong Key Account Management experience from small domestic appliances? Are you great at influencing stakeholders and creating strong followership? Would you like to be part of an entrepreneurial team shaping the future of coffee in the Nordics? Then you are the...
-
Principal Enterprise Account Manager
3 days ago
København, Denmark AWS EMEA SARL (Denmark Branch) - G83 Full timeAWS is a place where thousands of different personalities with the same customer obsession come to turn can’t-be-done into done. We seek builders from all backgrounds to join AWS, and we encourage our employees to bring their own voice and chart their own path. Do you look around corners for ways to engage and service customers? Are you passionate about...
-
Event Sales Account Manager
7 days ago
København, Denmark Idg Full timeOverview In your job as an Event Sales Account Manager for IDC , you will be responsible for managing and selling IDC Events and Event sponsorships to a territory of Northern European-based technology vendor accounts and working within IDC’s local sales team. The role will have an installed client base (60%) and new business acquisition (40%)...
-
Online Key Account Manager
1 day ago
København, Denmark Samsøe & Samsøe Whole Sale ApS Full timeSamsøe Samsøe is looking for a Key Account Manager with online retail experience. In the position as Online Key Account Manager, you are responsible for the development of customers like Zalando, SSENSE, NAP China, Ounass or Answear instead and About You. The purpose for the Online Key Account Manager is to drive the commercial strategy and decisions...
-
Key Account Manager med salgsansvar
4 weeks ago
København, Denmark MARKGRAF ApS Full timeBest Western Plus Park Globetrotter Airport Hotel har 295 værelser til forretnings- eller ferierejsende med gratis WiFi og kaffe-/tefaciliteter på værelset.Key Account Manager med salgsansvar – Best Western Plus Park Globetrotter Airport Hotel Vi søger en engageret ,proaktiv og energisk Key Account Manager som kan drive salgsprocesserne på vort hotel...
-
Finance Associate, Supply Chain Management Unit
4 weeks ago
København, Denmark United Nations Population Fund Full timeThe Position: The Finance Associate position is located in the Finance Team within Pillar 4 – Support Services in the Supply Chain Management Unit (SCMU). The position reports directly to the Senior Finance Associate. The Finance Associate will work closely with other SCMU colleagues, other HQ Business Units particularly with the Finance Branch, the...
-
København, Denmark Unicef Full timeUNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are...
-
Technical Writer
4 weeks ago
København, Denmark RWE Full timeRWE Renewables UK Management Ltd.full time, permanent This role can be based at any of our Global Offshore sites/Offices in UK, Germany, Denmark, Sweden Functional area: Logistics / Operations / Shipping; Engineering Remuneration: PCTake ownership for Technical Documentation at RWE Offshore Wind, one of the global leading Offshore Wind leaders, at the...
-
Support Service Specialist
2 weeks ago
København, Denmark United Nations Population Fund Full timeThe Position: The Head of Pillar 4 - Support Services position is located in the UNFPA Supply Chain Management Unit (SCMU). The position reports directly to the Chief, SCMU. The Head of Pillar 4 - Support Services will work closely with other SCMU colleagues, other HQ Business Units, the Regional Offices and the Country Offices and with a number of...