Danish-Speaking Customer Relations and Compliance Specialist

2 months ago

Copenhagen, Copenhagen, Denmark Compliance Partners Full time

Ready to Help SME's become GDPR Compliant? Compliance Partners is looking for an Experienced Danish-Speaking Customer Relations and Compliance Specialist.

Are you passionate about data privacy and ready to lead the change in GDPR compliance? We're on the lookout for Customer Relations and Compliance Specialist to join our dynamic team, driving forward our mission of making it easier for small and mid-sized companies in Denmark to become compliant.

About Us:

Compliance Partners is a leading provider of full-service compliance solutions, dedicated to helping small and mid-sized companies around Europe navigating the complex world of legal compliance. Today we service more than 500 companies with our full-service whistleblower and GDPR solutions across 5 countries.

We are headquartered in central Copenhagen and are a virtual organization working out of multiple locations in Europe, including Germany, Finland and Sweden.

The Role:

You'll play a crucial role in our organization by being the primary point of contact for our Danish-speaking clients. Your responsibilities will be twofold: ensuring impeccable customer relations while driving compliance initiatives to meet data protection regulations.

Customer Relations:

In this role, you will be at the forefront of building and maintaining strong relationships with our Danish clients. You'll ensure that their experience with our services is seamless and satisfying. From onboarding to ongoing support, you will be the trusted advisor who guides clients through every step of their journey with us. Your focus will be on understanding their needs, addressing concerns promptly, and ensuring they derive maximum value from our services. Through proactive communication and support, you will not only resolve issues but also anticipate potential challenges, thereby enhancing customer satisfaction and loyalty.

Compliance Specialist:

On the compliance side, you will be responsible for ensuring our clients' effortless adherence to GDPR regulations. This involves overseeing the implementation of our Effortless Compliance Service, ensuring that our clients' data protection measures are up-to-date and effectively managed. You'll work closely with clients to navigate complex compliance requirements, providing them with expert guidance and support. Your role will involve staying informed about the latest regulatory changes and ensuring that our solutions are consistently aligned with legal standards.

Cross-Department Collaboration:

You will collaborate with Marketing, Sales, and Product Development teams to ensure our solutions meet market needs and client expectations, providing insights and feedback that drive continuous improvement.

Responsibilities:

By joining our team, you will be responsible for:

Implementing and managing GDPR-compliant data mapping processes. Documenting and maintaining records of data processing activities. Conducting GAP analyses and audits (DPIAs, DPAs, TIAs) to identify compliance risks. Analyzing and recommending organizational and technical measures for data protection. Monitoring regulatory updates and ensuring solutions remain compliant and effective. Preparing compliance reports and delivering insights to clients and internal stakeholders. Leading client onboarding and ensuring smooth integration with our compliance services. Providing ongoing customer support and guidance on GDPR compliance issues. Building and maintaining strong relationships with Danish-speaking clients. Collaborating with Marketing, Sales, and Product Development teams to align solutions with client needs. Who we are looking for:

We are seeking candidates who thrive in a fast-paced and customer-oriented environment and who are ready to join our mission of making compliance more effortless for small and mid-sized companies.

Specifically, we are looking for someone with the following qualities:

Danish native speaker with great communication skills Proficiency in English at a professional level Ability to understand and implement a data mapping process that complies with GDPR regulations. Experience in documenting and maintaining records of data processing activities. Proficiency in analyzing the results from data processing activities, mapping and reviewing agreements with data processors. Ability to collaborate with different departments within the organization Enjoys client interactions and excels at building and maintaining strong relationships What we offer:

For the right candidate, this position is a unique opportunity to collaborate with a diverse team of professionals dedicated to promoting the concept of effortless compliance.

We offer a flexible work environment that requires you to work from our office in central Copenhagen, with the option to work remotely on certain days.

You will be part of a global team with ambitious colleagues in multiple locations and a supportive work environment that encourages professional development.

Ready to join us?

Want to support our mission in delivering effortless compliance to SME's? Apply by sending your CV in English today Interviews will be held online and on an ongoing basis, so if you are interested in this job position, we encourage you to submit your application as quickly as possible.

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