Service Center Coordinator

4 weeks ago

Copenhagen, Copenhagen, Denmark Alfa Laval Full time


About the job

Alfa Laval Nordic service operation team in Soborg plan our repairs and services for Alfa Laval's rotating equipment, Separation plant and Decanters. Join us on our continued exciting journey where the customer is always at the center and quality, loyalty, and teamwork are paramount to our success.

The role contains handling the tasks that come in for repairs in our Service workshop. This involves order handling, internal invoicing, contact with sub-suppliers, shipping, and logistics tasks. Your contact surface is both internal and external, with Salespeople, Customer Support, Technicians, and the end customer. There is a lot of communication and close cooperation with our Workshop, and Field Service teams.

Who are you?

You have energy and take even the hectic days with a smile in the office and to customers.

The work requires that you are flexible, can handle busyness, can maintain an overview and you always work with the customer in focus. We are an organization that sees improvement work as a natural part of everyday life.

If you have experience with order management, administration, technical background or knowledge of our products, it may be an advantage, but not a requirement. You also need to have good knowledge of speech and writing in both Danish and English – preferably another Scandinavian language too.

The location is in Søborg, and the work is full-time and day work.

For more information, please contact:

Tina Liliendahl, Service Operations Improvement Manager

​​Please send your application no later than 17th of April. We will conduct interviews on an ongoing basis.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

We look forward to hearing from you soon

#LI-JN1

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