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Service Manager

4 months ago

Esbjerg, Esbjerg Kommune, Denmark PAY-BACK SPECIALIST REKRUTTERING ApS Full time

For ALLSET Industries søger vi en dynamisk Service Manager til en nyoprettet stilling. Ønsker du at stå i spidsen for serviceafdelingen til en maritimt fokuseret virksomhed i rivende udvikling? Så har vi her drømmejobbet til dig

Om virksomheden

ALLSET Industries blev grundlagt på principperne om solid, innovativ og ægte service til deres kunder. Virksomheden opererer inden for følgende brancher: den maritime, offshore, vedvarende energi og forsvarsindustri, i områderne el og kommunikation. Virksomheden er en hastigt voksende koncern, hvis formål er at levere bæredygtige og grønne løsninger til industrien worldwide. Med afsæt i nyistandsatte lokaler på Esbjerg Havn, har man kunder i hele verden på tværs af koncernens selskaber. Vil du arbejde i en spændende lokal virksomhed i vækst med international succes, der har fokus på den grønne omstilling, er det måske dig, vi er på udkig efter.

Du finder yderligere oplysninger om ALLSET Industries her.

Om jobbet

Som Service Manager bliver du hjertet i et dedikeret team, hvor målet er at udføre verdensklasse service for nye og eksisterende kunder. Dit ansvarsområde strækker sig lige fra udarbejdelse af tilbud til planlægningen af service med kunden til afrapportering og fakturering. Dette sker i et tæt, koordinerende samarbejde med COO'en, som du refererer til. Ledelse og udvikling af afdelingen er også et vigtigt fokusområde, så man er gearet til fremtidig vækst.

Dine arbejdsopgaver:

  • ledelse, planlægning og styring af serviceopgaver og mindre projekter
  • udarbejdelse af tilbud, projektering og kalkulation af nye og eksisterende opgaver/projekter
  • teknisk sparring til kunder
  • udvikling og afrapportering af opgaver
  • opfølgning, analyse og udvikling af leverancer til kunderne.

    Du vil blive ansvarlig for et team på ca. 20 medarbejdere bestående af servicemontører, elektrikere og andre fagspecialister. Dine vigtigste opgaver er kundeservice, planlægning, overblik og optimal udnyttelse af alle ressourcer samt sikre høj service og kvalitet i leveringen. Når det går stærkt, er du i stand til at bevare overblikket samt lede og motivere medarbejderne, så kunderne oplever branchens bedste service.

    Om dig

    Du er en naturlig leder og har et glimt i øjet, et smil på læberne og brænder helhjertet for kundeservice og den daglige ledelse af at dynamisk team, hvor man har sat kunden i centrum og mener det. Du ikke er bange for at gå forrest og vise vejen og trives i et til tider hektisk miljø.

    Indgangene til jobbet kan være mange. Du har sikkert en elteknisk erfaring og en praktisk baggrund som f.eks. maritim tekniker eller håndværker kombineret med erfaring som teknisk serviceleder, teamleder, overmontør eller lignende.

    Din profil:

    • du er omgængelig, empatisk, kvalitetsbevidst og har et stort overblik og ordenssans
    • ledelse falder dig naturligt, du er god til det og har erfaring med en virksomhed i vækst
    • du er som leder en "problemløser", som er i stand til at holde mange bolde i luften og gribe dem alle igen
    • du arbejder målrettet og struktureret, så tidsplaner overholdes
    • du bidrager til et godt arbejdsmiljø og trives med en åben og uformel omgangstone og et tæt samarbejde med dine kollegaer
    • du har erfaring med diverse IT-værktøjer, som er en naturlig del af din hverdag
    • det er et krav, at du taler og skriver dansk og engelsk på højt niveau.

      Det er et krav, at du har bopæl eller er villig til at tage bopæl i Esbjerg eller maks. 60 min. kørsel herfra.

      Virksomheden tilbyder

      Et spændende og udfordrende job i en virksomhed i rivende udvikling. Du vil opleve et godt arbejdsmiljø med humor og en uformel tone og hurtigt blive en del af et team af dygtige, engagerede medarbejdere. Derudover får du en hverdag med afveksling i en virksomhed med en flad organisationsstruktur, hvor du løbende er i dialog med ledelsen og dine kollegaer. Du vil få en god oplæring i jobbet og mulighed for personlig og faglig udvikling. Desuden kan vi tilbyde en attraktiv løn- og pensionsordning samt sundhedsforsikring.

      Ansøgning

      Alle ansøgninger behandles løbende og fortroligt. Hvis denne stilling har din interesse, opfordres du til at søge stillingen hurtigst muligt. Du søger stillingen ved at uploade din ansøgning og CV herunder.

      Spørgsmål

      Alle spørgsmål rettes til Pay-Back specialist rekruttering att. seniorkonsulent Jonas Jørgensen tlf , -, eller Carsten Pedersen tlf , -