Customer Engineer

2 weeks ago


Copenhagen, Copenhagen, Denmark Growblocks Full time

Did you just click on our job ad because of our pink logo? Or are you a seasoned Data Analyst or Analytics Engineer looking for a new adventure? Either way, we're glad you're interested and hope you read on

Welcome to Growblocks, where we revolutionise the way companies approach revenue. Our platform empowers businesses to plan, track, and measure their revenue growth journey but also inspire a new era of decision-making through strategic data-driven executions. Join us and be at the forefront of predicting revenue growth, visualising success and challenges, and optimising strategies with cutting-edge data analysis. Unleash your potential with Growblocks and redefine the future of business success.

Don't worry, we don't expect that you remember this by heart at this stage, but if you were able to follow along, more power to you

Let's get down to business and dive deeper into the specifics of the role and who we'd like to join our team of awesome people.

The Opportunity to grow your career

We are looking for our next Customer Engineer to join the Customer team in supporting our growing customer base. This is a technical and customer-facing role with touch points across all teams in Growblocks. You will be the bridge between our customers and the product, where you will combine your ability to understand different GTM motions and analyze datasets in order to design our customers' GTM Data Models in Growblocks.

The right candidate has advanced SQL skills and experience with supporting commercial teams in building out GTM reporting in a BI setup. You should feel comfortable being on customer calls and be able to ask the right questions to understand their business processes. You will work closely with the product team to feed learnings from your work into product development. We are therefore looking for curious minds with excellent communication skills, who are interested in helping drive Growblocks forward.

You will have the chance to work with industry experts in the field of SaaS and revenue growth. You'll be given a lot of autonomy and trust to help shape and create a valuable experience that customers will love.

We are therefore looking for curious minds with excellent communication skills, who are interested in helping drive Growblocks forward.

What You'll Be Doing Collaborate with our Customer Success Managers to understand our customers' key revenue processes Work with our customers to connect their GTM systems to our platform and design their GTM Data models Translate our customers' raw data into clean data sets using SQL Use the learnings from the customer delivery process to inform product development
Qualifications Strong analytical skills and advanced level of experience working with SQL is a must Have experience working with operational and/or commercial teams B2B SaaS experience is a plus HubSpot and/or SFDC experience is a plus
Who You Are You are an experienced Data analyst or Analytics Engineer with a passion to turn raw data into operational business value You have experience in a customer facing role and feel comfortable being their go-to technical contact You are comfortable operating cloud data warehouses such as Snowflake, Redshift or BigQuery You can explain technical concepts in clear language to non-technical stakeholders You thrive in a team environment and enjoy working across the organization You have a keen eye for user experience, taking the extra steps to ensure your work contributes to a world class product experience for our customers
What We Offer Compensation package with the option for warrants Top-notch equipment of your choice (laptop, phone, and maybe a utility belt) Work at our central location in Copenhagen Flexible working hours in an Office-first setting, with the possibility to work remotely when needed 25 vacation days and national holidays Continuous learning opportunities to support your professional journey Social events that are so epic, we have to fly everyone in Great support and encouragement to try out new things A dedicated close-knitted team of passionate people around you
We're looking to fill the position as soon as possible so don't hesitate to send in your application right away and we look forward to reviewing it.

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