Client Solutions Manager

2 months ago

København V, Denmark Meta Full time

Copenhagen, Denmark

The Client Solutions Manager for Meta's Global Marketing Solutions team partners with our most strategic clients to make sure they are successful with Facebook. This is an outstanding opportunity to be at the center of some of Meta's most important commercial relationships in the Nordic region/portfolio. The Client Solutions Manager is a strategic solution-driver who puts customers at the core of everything they do. In this role, you will be responsible for building and strengthening customer relationships, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach. You should have a deep passion for Meta, the overall marketing ecosystem, and a proven understanding of both online and traditional media. Success in this position requires strong consultative sales and analytical skills, a focus on client service and commercial acumen, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This role will be a 12 months contract.

Client Solutions Manager (Short Term Contract - 12 months) Responsibilities

Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners

Manage strategic marketing conversations with clients, agencies, and partners

Responsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnership

Use data and insights to guide strategy and implementation of Facebook solutions against client's marketing objectives

Build and manage relationships with key clients, agency partners (media, creative, marketing partners, etc.)

Advise on media, measurement, and creative strategy to deliver against client goals

Collaboration with internal cross-functional teams and ability to manage complex workstreams

Flawless management of internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)

Be an active contributor of the regional sales team to contribute to overall team goals and development

Ability to travel as needed

Minimum Qualifications

3+ years' experience working directly with top-tier agencies and/or marketing, media or consulting companies

Solid understanding of digital marketing and social media in particular

Ability to guide partners on marketing and media strategy and tactics, establishing meaningful relationships and driving clients to action

Exceptional communication and presentation skills (both written & verbal) including c-level conversations

Experience working effectively with cross-functional teams and with multiple layers within the organization (internally and externally)

Able to lead multiple projects with minimal direction while maintaining a high attention to detail

High intellectual curiosity and hunger to learn in an ambiguous environment

Ability to travel as needed for client and agency meetings (5 times/month)

Fluent in Danish or Norwegian or Swedish, and English

Preferred Qualifications

Solid understanding of brand measurement fundamentals

Understanding of traditional media and video ecosystem

Experience working with Excel and delivering actionable insights

Experience as a Facebook user and knowledge of Facebook's ad products

BA/BS and Master degree preferred BS in Marketing, Economics or Business, Statistics, Engineering, Computer Science

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