Customer Relations Specialist
2 weeks ago
Description
Would you like to shape the future of tech-driven customer support? Here is your chance.
Eupry is looking for a dynamic Customer Relations Manager to enhance customer satisfaction through expert onboarding and ongoing technical support. This is an opportunity to be a key player in managing customer relations within an exciting start-up - so make sure to apply today
What does a Customer Relations Manager do?
As a Customer Relations Manager, you will be pivotal in educating new customers on the features and benefits of our products, tailoring onboarding materials to meet specific customer needs, and working closely with product development teams to improve user experience. You'll also maintain meticulous documentation of all customer interactions and support activities.
Your day-to-day responsibilities will include:
- Conducting educational sessions for new clients to familiarise them with our products and services
- Customising onboarding materials to specific client needs and industry requirements
- Supporting clients during initial installation, setup, and implementation
- Serving as the primary point of contact for a portfolio of clients, providing prompt and reliable technical support
- Proactively monitoring client systems to address potential issues and prevent service interruptions
- Educating clients on system updates, new features, and enhancements
- Onsite customer visits and training
About You
As a Customer Relations Manager, you will bring clarity and a proactive approach to customer interactions. Furthermore, if you recognise yourself in some of the points below, we would be excited to learn more about you
- Education: Degree in a relevant field.
- Experience: At least 2 years in a technical support role, preferably with onboarding experience.
- Proficiency in troubleshooting hardware and software issues.
- Strong organisational abilities, excellent interpersonal skills, and clear communication.
- Language: Fluent in English, Danish is an advantage
About the team
Eupry's team consists of over 20 nationalities, all working together on a mission to create user-friendly storage compliance solutions that significantly improve how medicine, food, and other sensitive goods are stored and transported. As a member of our support team, you will be reporting to the Customer Support Manager, a seasoned professional dedicated to nurturing talent and fostering a collaborative team environment. Read more below about what your team members have to say about their experience at Eupry
"Eupry has not only introduced me to new friends but has developed me as a human and taught me valuable lessons and skills about responsibility, teamwork, and building up a well-working sales department."
Kristian Holmgaard, Account Executive at Eupry
"I've had great opportunities for building and expanding my career path, as well as my professional skills as a commercial professional in a very technical industry such as the life science industry."
Aleš Ukmar, Sales Development Representative at Eupry
Why join Eupry?
Currently collaborating with companies like Carlsberg, Arla, Novozymes, and AstraZeneca, Eupry is trusted by industry leaders across Europe to deliver the easiest way to monitor storage temperature and humidity. Our "Compliance as a Service" solution takes the whole process into the IoT area, disrupting an industry usually dominated by traditional legacy products. We have a history of supporting the professional development of our team members and creating an engaging environment for all of our people to thrive in. This means that we will help you face challenges, empower you to become independent, as well as make sure we celebrate your wins
Have we sparked your interest?
Submit your resume and motivational letter today
Copenhagen
-
Customer Relations Specialist
2 weeks ago
København NV, Denmark Eupry ApS Full timeDescriptionWould you like to shape the future of tech-driven customer support? Here is your chance.Eupry is looking for a dynamic Customer Relations Manager to enhance customer satisfaction through expert onboarding and ongoing technical support. This is an opportunity to be a key player in managing customer relations within an exciting start-up - so make...
-
Customer Support Specialist
3 weeks ago
København K, Denmark GAN Integrity Solutions Full timeCustomer Support SpecialistGAN's Customer Support Team provides support to our platform users, which includes managing, resolving, and preventing problems by providing consistent, high-level technical expertise and customer service.As our new Customer Support Specialist, you will assist our users, troubleshoot issues, and find creative solutions to complex...
-
Customer Support Specialist
2 weeks ago
København Ø, Copenhagen, Denmark Tamigo Full timeHelp us create an effortless customer experienceCustomer Support is the face of tamigo. Our customers turn to us when they are optimising budget planning, forecasting their staffing needs, analysing their labour costs, and much more.Your job will be to:Listen. Investigate. Resolve. What you bring:Customer centricity: You ask the right questions and deliver...
-
Quality Specialist
2 weeks ago
København, Denmark Ortolan Full timeQuality Specialist Copenhagen, Denmark (hybrid: 3 days office, 2 days home) Salary: Competitive + Benefits + Bonus If you are an agile, committed, and innovative pharmaceutical quality specialist, then we want to hear from you! Join us to help improve peoples' lives and make healthcare better for everyone! Why Pharmanovia? Pharmanovia is a...
-
Product Marketing Specialist
1 week ago
København, Denmark Ntt Data Business Solutions AS Full timeJob Description Product Marketing Specialist for the Nordic marketing team (Danish/Swedish/Norwegian/Finnish native) We are looking for a Product Marketing Specialist to join forces in empowering our own software assets. As a Product Marketing Specialist, you will work at the intersection of marketing, product development, and sales. Together, you will...
-
Customer Support Specialist
1 week ago
København, Denmark TAMIGO ApS Full timeHelp us create an effortless customer experience! Customer Support is the face of tamigo. Our customers turn to us when they are optimising budget planning, forecasting their staffing needs, analysing their labour costs, and much more.Your job will be to:Listen. Investigate. Resolve.What you bring: Customer centricity: You ask the right questions and...
-
Talent Specialist
9 hours ago
København K, Denmark GroupM Danmark Full timePosition at GroupMARE YOU OUR NEW TALENT EXPERT, PLEASE HAVE A LOOKAs a Talent Specialist at GroupM, you play a central role in ensuring the optimal execution of our People Development Circle, and you are an expert in recruiting new talent.This role involves: Being a facilitative and administrative part of the People Development Circle. This includes...
-
Regulatory Compliance Specialist
1 week ago
København, Denmark CAE Full timeRole and Responsibilities CAE is a high-technology company, bringing the digital and physical worlds closer together to create a safer world. Our vision is to be the worldwide partner of choice in civil aviation, defence and security, by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate...
-
København, Denmark Danske Bank AS Nørreport Afd. Full timeDo you want to be part of a dynamic and enthusiastic team where you will be able to impact the delivery of Danske Bank’s Forward ’28 strategy in Personal Customers? Then you should join us as Head of our Strategy Execution Leads! The Personal Customers business unit serves Danske Bank’s individual customers in Denmark, Finland and Sweden – from...
-
Talent Specialist
2 days ago
København K, Denmark GroupM Danmark Full timePosition at GroupMARE YOU OUR NEW TALENT EXPERT, PLEASE HAVE A LOOK!As a Talent Specialist at GroupM, you play a central role in ensuring the optimal execution of our People Development Circle, and you are an expert in recruiting new talent.This role involves: Being a facilitative and administrative part of the People Development Circle. This includes...
-
Senior Electronics Product Designer
1 week ago
København K, Denmark Hays Specialist Recruitment Full timeFastansættelse hos vores kundeBjerringbroStartdato: så hurtigt som muligtReferencenummer: 746569/1 Om virksomheden We're looking for a skilled Product Development Engineer, who is experienced in working with all the phases of development projects, from early ideation to verification of the final product. Are you passionate about electronics design and...
-
København, Denmark SAP Full timeBring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Customer Support Specialist
2 weeks ago
København Ø, Denmark Tamigo Full timeHelp us create an effortless customer experience!Customer Support is the face of tamigo. Our customers turn to us when they are optimising budget planning, forecasting their staffing needs, analysing their labour costs, and much more.Your job will be to:Listen. Investigate. Resolve. What you bring:Customer centricity: You ask the right questions and...
-
Payroll Specialist
3 weeks ago
København Ø, Copenhagen, Denmark Abbott Laboratories AS Full timePayroll SpecialistPlaceringCopenhagenAbout AbbottAbbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and...
-
Corrosion Specialist
6 days ago
København, Denmark Seaborg ApS Full timeLEAD AND SUPPORT GROUND-BREAKING MOLTEN SALT EXPERIMENTAL CAMPAIGNS Do you become energized by doing something out of the ordinary and do you see yourself thrive in a start-up environment? Do you like using your skills to design and complete new and innovative experiments to generate state of the art data needed to design a complex nuclear reactor? Then you...
-
NOC Specialist
1 month ago
København, Denmark Spirii ApS Full timeHelp us build the future of eMobilityHow would you like to become a true driving force in the transition towards a more sustainable future? Big talk, we know, but we’re ready to back it up.At Spirii, we’re developing the future of eMobility through a raft of world-class products and an intelligent platform that allows our partners to bring EV charging to...
-
Account Manager Clinical Diagnostics
2 days ago
København, Denmark Bio-Rad Denmark ApS Full timeOverview Are you eager to demonstrate strategic thinking with a passion to improving people's lives with products that make a real difference? Have you previously received positive feedback on your ability to demonstrate and operate effectively across cultures and with diverse functions? Then Bio-Rad's Account Manager role could be your next...
-
Account Manager Clinical Diagnostics
7 days ago
København, Denmark Bio-Rad Laboratories, Full timeAre you eager to demonstrate strategic thinking with a passion to improving people's lives with products that make a real difference? Have you previously received positive feedback on your ability to demonstrate and operate effectively across cultures and with diverse functions? Then Bio-Rad's Account Manager role could be your next challenge! As an...
-
NDC Partnership Climate Finance Specialist
2 weeks ago
København, Denmark UNOPS Full timeWEC Background: The Water, Environment and Climate (WEC) portfolio, based ... WEC Background: The Water, Environment and Climate (WEC) portfolio, based in Vienna, and with offices based globally is part of the UNOPS Global Portfolio Office. The Portfolio has built strong partnerships and is effectively managing a portfolio of over 500 million USD...
-
Store Operations
2 weeks ago
København, Denmark Zebra AS Full timeStore Operations & Training Specialist, APAC Are you interested in joining a growing franchise business? Are you an expert within the field of retail operations and training? Do you thrive in a fast-paced retail environment? Was YES, your immediate answer to the questions above, then we are very happy to let you know that we are looking...