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Client Solutions Manager
4 weeks ago
Copenhagen, Denmark
The Client Solutions Manager for Meta's Global Marketing Solutions team partners with our most strategic clients to make sure they are successful with Facebook. This is an outstanding opportunity to be at the center of some of Meta's most important commercial relationships in the Nordic region/portfolio. The Client Solutions Manager is a strategic solution-driver who puts customers at the core of everything they do. In this role, you will be responsible for building and strengthening customer relationships, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach. You should have a deep passion for Meta, the overall marketing ecosystem, and a proven understanding of both online and traditional media. Success in this position requires strong consultative sales and analytical skills, a focus on client service and commercial acumen, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This role will be a 12 months contract.
Client Solutions Manager (Short Term Contract - 12 months) Responsibilities
Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Manage strategic marketing conversations with clients, agencies, and partners
Responsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnership
Use data and insights to guide strategy and implementation of Facebook solutions against client's marketing objectives
Build and manage relationships with key clients, agency partners (media, creative, marketing partners, etc.)
Advise on media, measurement, and creative strategy to deliver against client goals
Collaboration with internal cross-functional teams and ability to manage complex workstreams
Flawless management of internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
Be an active contributor of the regional sales team to contribute to overall team goals and development
Ability to travel as needed
Minimum Qualifications
3+ years' experience working directly with top-tier agencies and/or marketing, media or consulting companies
Solid understanding of digital marketing and social media in particular
Ability to guide partners on marketing and media strategy and tactics, establishing meaningful relationships and driving clients to action
Exceptional communication and presentation skills (both written & verbal) including c-level conversations
Experience working effectively with cross-functional teams and with multiple layers within the organization (internally and externally)
Able to lead multiple projects with minimal direction while maintaining a high attention to detail
High intellectual curiosity and hunger to learn in an ambiguous environment
Ability to travel as needed for client and agency meetings (5 times/month)
Fluent in Danish or Norwegian or Swedish, and English
Preferred Qualifications
Solid understanding of brand measurement fundamentals
Understanding of traditional media and video ecosystem
Experience working with Excel and delivering actionable insights
Experience as a Facebook user and knowledge of Facebook's ad products
BA/BS and Master degree preferred BS in Marketing, Economics or Business, Statistics, Engineering, Computer Science
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