CRM and Operations Specialist

Found in: beBee jobs DK - 2 weeks ago

Århus, Århus Kommune, Denmark Formalize Full time

The opportunity and what we offer

Whistleblower Software is on a scaling journey with significant traction across Europe. As our CRM and Operations Specialist, you'll have the opportunity to learn, grow and tackle significant challenges that lead to a meaningful impact in our revenue operations team. As our HubSpot Owner, you'll be the architect behind our key system. You'll develop, fine-tune, and integrate HubSpot tools seamlessly, crafting reports and workflows that uncover valuable insights, enabling us to enhance our customer experience.

Be part of a fast-growing international SaaS company
High level of trust and autonomy
Be part of a social, diverse and international team
Responsibilities

You will be joining our team of +80 people in rapid growth. We are on a venture journey and you will have a huge impact in the organisation from the start.

Software owner (HubSpot, PandaDoc, ChargeBee and Plecto)
Responsible for scoping and implementing new software solutions
Build strong relations to key stakeholders from Finance, IT, Sales and Operations
Consult and provide in depth training programs on CRM applications to end users
Create and maintain reports and dashboards to monitor key performance indicators (KPIs) related to marketing, sales, and customer service.
And much more...
Qualifications and about you+2 years of experience in a related role - CRM Admin, Sales Operations, IT Support or similar
Strong business acumen and entrepreneurial mindset
Professional fluency in English
You are able to work in our Aarhus Office or Madrid office
Proven capability as HubSpot Admin
Understanding of Integrations and APIs
Basic knowledge of SQL or similar
It is beneficial and a plus if you have deep understanding of our tech stack (HubSpot, ChargeBee, Google Analytics, Google BigQuery, Google Data Studio, PandaDoc, Loom and Notion)
About Whistleblower Software

Whistleblower Software is a tech company founded in 2021 with offices in Aarhus, Copenhagen and Madrid. We aspires to help our customers solve the technical and ethical issues of implementing a whistleblower solution. With a strong platform for employee reporting, a possibility for an anonymous conversation, and a robust toolset of case management, our platform is responsible for all the technicalities in the whistleblowing process.

Currently we are a team of +80 people from 13 nationalities operating in multiple European markets. We are one of the fastest growing SaaS scale-ups.

The goal is straightforward; to set the new standard for whistleblower solutions across Europe.

Due to the new EU Whistleblower directive, companies above 50 employees must implement a whistleblower channel in their business. The Whistleblower Software system helps companies to implement a compliant solution that is both secure and transparent. Companies of all sizes can use our solution.

Our specialty is helping client-focused companies and associations such as compliance agencies, lawyers, and accountants facilitate the best solution for their client base. Our solution makes sure that both confidential and completely anonymous reporting is possible for the whistleblower.

Traits that describe our culture and employees:

We are all very goal orienteered and hardworking
We are responsible, and we like accountability
We are connecting, and we like to build meaningful relationships
We are optimistic and like to laugh and have a positive atmosphere
We like to dream big and to have clear visions for the future
Test in the recruitment process

In the recruitment process, we use talent profiles. You will therefore receive a link to the test after sending your application.

Experience shows that it provides the best experience for both candidates and us as a company. It's not about answering right or wrong, but whether one's talents match the context you will work in. We want to hire a colleague who really thrives and flourishes with us, and therefore we are looking for the employee who will be a good fit with Whistleblower Software in relation to

Fit between the person and work tasks
Fit between the person and the colleagues in the team
Fit between the person and the role
We know that when this is staged optimally, you thrive and succeed much better in your job. Recruitment ProcessSend application and upload relevant information
Completion of personality test
30 minutes online interview with our hiring manager
Case preparation for last interview (homework)
60 minutes in-person final interview with hiring manager and stakeholder
Criminal record check
Apply by attaching your resume and other relevant information and you will hear from us soon The application needs to be written in english. We will hold interviews and hire on an ongoing basis. For more information or questions please contact the responsible recruiter in the Talent team.

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