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IT Supporter

1 month ago

Århus, Århus Kommune, Denmark Energi Danmark Full time

Join to apply for the IT Supporter role at Energi Danmark Group

As an IT Supporter in Energi Danmark, you contribute to maintaining a smooth flow of daily operational tasks by assisting your colleagues and participating in projects aimed at improving Energi Denmark's IT support services.

DIVE INTO WHAT YOUR DAY-TO-DAY TASKS WILL BE

Your mission is to handle our users' basic IT needs while interacting with a wide range of applications, spanning both cloud/SaaS solutions and on-premises services.

You will:

  • Manage product functionality and set up new workstations, ensuring they are correctly configured
  • Order and support our mobile devices and subscriptions (iPhones, iPads, etc.)
  • Order computer equipment and handle RMA cases
  • Take ownership of support cases in our ticketing system to ensure end-user satisfaction
  • Handle user, permission, and license management
  • Patch and maintain client computers
  • Participate in projects aimed at improving our IT support services

JOIN A TEAM WITH LIKE-MINDED ENERGY

For this newly established role, we're looking for an IT Supporter to join our team of 7 IT Operations professionals supporting the infrastructure and employees of Energi Danmark.

Your educational background can be as an IT Supporter or self-taught. We welcome both recent graduates and candidates with experience in similar roles, as we can tailor the position and responsibilities to your qualifications.

We hope you are:

  • Self-disciplined and enjoy helping others in a trust-inspiring manner, ensuring compliance with our SLAs and IT policies
  • Curious and eager to learn new skills, as we strive to create space for IT skill development
  • Proficient in both English and Danish, spoken and written, at a professional level

Having a driver's license is preferred but not required.

We encourage candidates from all backgrounds and identities to apply, as we believe that a diverse team drives innovation and success.

Please note that this role requires working from our office location in Aarhus N.

If you want to join us – do not wait – send your resume and application as soon as you can, and no later than May 5, 2025. Keep in mind, we will be interviewing on a rolling basis, so this post might close early if we find the perfect match.

Got questions or need more details? Reach out to Lars Hansen, Head of IT Operations via email at laha@energidanmark.dk.

You are at the finish line – ready to cross over and join us?

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
  • Services for Renewable Energy
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