Staff Engineer

Trustpilot Copenhagen, Capital Region of Denmark, Denmark

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there's still an exciting journey ahead. Join us at the heart of trust.

Today we are an Engineering team of close to 100, with offices in Copenhagen, London, and Edinburgh. You can choose to work from the office, flex, or remotely (Denmark or UK). No matter what you choose we'll help you set up your workstation and make sure you have the opportunity to connect with your team.

At Trustpilot, we work and deliver as a team. The environment that we cultivate includes working with great people who support each other every step of the way while at the same time encouraging you to bring your best every day. Everyone's opinion matters, and you can help come up with the next big idea that will bring Trustpilot forward.

In this role you will work alongside another Staff engineer across the API, Integrations and TrustLayer teams.

Driving Results

What you'll be doing:

• Develop and carry out cohesive plans that align with organizational goals and deadlines
• Implement novel approaches to ensure the quality and production readiness of complex systems
• Maintain awareness of work outside the immediate group to minimize surprises and enhance project results

Domain Expertise

• Leverage specialised knowledge to improve organizational capabilities in the relevant domain.
• Engage in sharing knowledge and teach others.
• Introduce industry best practices and technologies to solve problems.
• Ensure consistent delivery of projects through deep expertise.

Problem Solving

• Solve complex issues across unfamiliar areas of the codebase.
• Develop solutions that are scalable, robust, and maintainable.
• Create architecture that is resilient to single points of failure.
• Develop roadmaps with actionable milestones for large systems or projects.
• Collaborate with fellow Staff Engineers in the organisation to cultivate a robust internal network.

Communication

• Ensure documentation enables system maintenance and development by others.
• Facilitate collaboration and decision-making among disparate groups.
• Adapt communication to various technical and non-technical audiences.
• Promote mindful communication and active listening.
• Teach and share knowledge to improve the engineering organization.

Who You Are

• Experience in software engineering and architecture
• Effective problem-solving and debugging skills
• Highly effective communication and facilitation abilities
• Ability to develop and execute strategic plans
• Experience mentoring and guiding other engineers
• Comprehensive understanding of industry best practices and technologies including:
• A solid understanding of AWS infrastructure including event driven and serverless architectures
• Experience delivering scalable systems that solve complex technical challenges
• An interest in contributing to the future of Trustpilot, and the ability to advocate for and make crucial technical decisions, in a pragmatic way
• A customer-centric and solution-oriented mindset with a bias to action
• The ability to communicate complex problems to a diverse group of stakeholders
• You are a lifelong learner across all areas - technology, ways of working, etc
• You constantly look to raise the bar for yourself and those around you in everything you do
• You are a leader who sets the standard, not just through code, but through the day-to-day work, the culture, and values you promote
• You believe that diversity in teams enhances outcomes
• You promote a culture of continuous feedback and learning.

What's in it for you?

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
• Employee discounts to restaurants and shops.

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you

About Us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Technology, Information and Internet

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