Partnerships Specialist for ICT, Cybersecurity and Digital Transformation

Background Information – Job-specific

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners' development, humanitarian and peacebuilding projects around the world. Our mission is to help people build better lives and countries achieve sustainable development. UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

In Serbia, where UNOPS has been active since 2000, and North Macedonia and Montenegro where UNOPS works since 2017, the organisation provides support in conducting demanding socio-economic reforms and facilitating accession to the European Union and achieving the Sustainable Development Goals. The projects focus on sustainable socio-economic development, good governance, rule of law, social cohesion, environment and emergency response. Major projects have been implemented with the funding from the European Union (EU), Kingdom of Norway, Governments of Switzerland, Sweden, North Macedonia, Serbia and Montenegro, as well as UN organisations such as UNHCR and UNEP. UNOPS Serbia Multi-Country Office (RSMCO) also covers Bosnia and Herzegovina, where the need for support and potential engagements are being assessed in parallel to establishing in-country presence.

The work of UNOPS and the projects it implements is contextualised within the broader Sustainable Development Goals frameworks and objectives of the countries of its operations.

In the light of accelerated EU accession of the Western Balkans along with the Eastern Partnership Countries, and based on the multiple needs for assistance identified by national governments and the ministries in charge of EU affairs, the RSMCO needs to mobilise additional expertise in EU integration for better shaping support of the Multi-Country Office capacity, resources and experience to partners.

Functional Responsibilities

Under the supervision of the Partnerships Specialist (PS), in close coordination with the RSMCO Director and Head of Programme (HoP) and in collaboration with Project Managers and Team Leaders, the Partnerships Specialist will provide strategic advice for ongoing and future UNOPS operations, contribute to defining the RSMCO approach and actions, and provide guidance in application of knowledge, lessons, best practices and experience for optimising the initiatives related to the requested area of expertise.

She/he will contribute to identification, design, and implementation of the programmes and projects entailing the application of approaches that ensure application, piloting or mainstreaming solutions for ICT, cybersecurity and digital transformation, including digitalisation, smart solutions, artificial intelligence, and others.

The incumbent will undertake the following specific tasks/responsibilities:

• Provide advice on the cross-sectorial digital transformation and cybersecurity matters and the directions for UNOPS
• Provide guidance for strategic and operational engagement in digital transformation and cybersecurity of the Western Balkans countries
• Provide regular or ad-hoc analyses of the national and EU trends, policies and institutional frameworks in the areas of digital transformation and cybersecurity
• Monitor and provide updates on funding opportunities for projects supporting digital transformation and cybersecurity in the Western Balkans
• Facilitate the expansion of the RSMCO network of national and international stakeholders relevant for the countries' digital transformation and cybersecurity
• Contribute to design of programmes and projects supporting the countries' development in digital transformation and cybersecurity across the sectors
• Other, as reasonably requested by the Supervisor.

The candidate will provide technical support on all the aforementioned areas and aspects through

• Narrative inputs to documents including concept notes, project proposals, analyses, presentations and other
• Participation in internal and external meetings, events and other fora relevant for the RSMCO and the Western Balkans countries' EU accession and integration
• Advisory and capacity building through on-the-job advisory or training sessions, in person or online
• Other, as reasonably requested by the Supervisor.

Education/Experience/Language requirements

Education

• Master degree preferably in engineering, ICT, telecommunications, social science or other relevant fields is required. Bachelor's degree with a combination of two additional years of relevant professional experience may be accepted in lieu of the Master degree

Work Experience

• Minimum five years of relevant work experience in the field of digital transformation and cyber security is required
• Experience in ICT, digital transformation and cybersecurity matters with international organisations, the governments and national institutions is an asset
• Knowledge of cross-sectorial application of ICT and digital solutions, including, but not limited to: public administration / governance / environment / energy / social cohesion or other is an asset
• Experience in upgrading capacities for digital transformation and cybersecurity of national institutions on the countries' EU accession paths is an asset
• Experience with UN, EU and Western Balkans policy, strategic and institutional frameworks in ICT and cybersecurity is an asset.

Language Requirements

• Fluency in English is required
• Knowledge of Serbian, Montenegrin, Macedonian, Bosnian will be asset

Competencies

• Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.
• Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
• Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others.
• Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
• Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
• Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
• Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
• Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: International Individual Contractor Agreement (IICA) Retainer*
Contract level: I-ICA 2 (ICS10)
Contract duration: Up to 40 w/days in one year with possibility of extension

*If the selected candidate is based in a duty station where there is a national scale, s/he may be offered the local equivalent position.

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

Background information – UNOPS Serbia

The United Nations Office for Project Services (UNOPS) is an independent United Nations (UN) organisation since 1995 (Resolution 48/501, 1994), which succeeded two decades of its operations as a part of the United Nations Development Programme (UNDP) since 1974 when it was established.

The mission of UNOPS is to help people build better lives and countries achieve peace and sustainable development. As a part of the United Nations family, and as the only self-financed UN organisation, UNOPS is committed to UN values and private sector efficiency.

In Serbia, UNOPS has been active since 2000 and the organisation provides support in conducting demanding socio-economic reforms and facilitating accession to the European Union. The projects focus on sustainable local development, good governance, the rule of law, social cohesion, environment and emergency response. The projects are implemented with funding from the European Union (EU), the Governments of Switzerland, Sweden, Serbia, and the UN organisations.

UNOPS Serbia Multi-Country Office (RSMCO) also covers Montenegro and North Macedonia, as well as Bosnia and Herzegovina, where the need for support and potential engagements are being assessed. The work of UNOPS and the projects it implements is contextualised within the broader Sustainable Development Goals frameworks and objectives of the countries of its operations.

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