Change Manager
2 days ago
To plan and deliver a mixture of business driven technology projects according to time, cost and quality to produce the desired results. The Project Manager is the go-to person for change projects within their portfolio and will provide effective stakeholder management and communication (including to Committee / Executive level where required).
Main duties- Responsible for performance and delivery of business driven technology projects within the change portfolio
- End to End project management responsibility for shaping and delivering multi-workstream projects
- Project scope, planning, budgeting and forecasting
- Leading delivery of key strategic projects across the business
- Accountability and ownership for the project(s) and portfolio budget
- Accountability for managing the project(s) within the defined scope and ensuring impacts of changes to scope are managed through effective change control
- Support Head of Change with the annual planning exercise
- Accountability for ensuring implementation in line with the defined Change Policy
- Working with relevant IT teams, to ensure the project delivery is aligned to the strategic systems architecture and security protocols
- Responsible for resourcing projects appropriately in line with budgetary constraints.
- Ensuring that the project impacts are understood and effectively managed for all key areas of the Chaucer business, such as Actuarial, CTG, Operations, UW, Claims, Finance & HR
- Be an ambassador for the change function within the business
- Responsible for ensuring the appropriate governance and controls are in place to assist and support the successful delivery of the project and managing operational risk
- Input into RFPs and supplier selection where applicable
- Steering Group and Workshop facilitation, reporting and presentation
- Understanding and applying Agile delivery methodology appropriately
- Proven Project Management track record of successful delivery
- Experience of Business Transformation and Change Management projects
- Experience of managing complex projects
- Desirable: Experience managing underwriting implementation projects
- Business case developments
- Proven track record of implementing third party applications
- Experience with implementing third party managed services
- Experience of reporting to Committee and Senior Stakeholders
- Proven track record of managing budgets
- Program/Project Management
- Change Management
- MS Office Applications
- System development Lifecycle end-to-end
- Budgetary/Resource management and forecasting
- Enterprise and solution architecture
- Business/System Analysis techniques
- Business process/Workflow modelling
- Financial transformations
- Regulatory change
- Agile delivery methodologies
- Agile development and delivery systems
- Financial and Actuarial Processes
- User experience
- Infrastructure/Networking
- Project Management Qualification (PRINCE II or APM or PMI or ISEB)
- Financial and budget management certificate
- Agile project management
- ITIL Service Management
- Lloyd's Introductory Market Test (LLMIT)
- CII Certificate in Insurance
- Collaborative approach to problem solving
- Strong leadership capabilities
- Strong stakeholder management and communication skills
- Innovative and pragmatic
- Professional outlook
- Flexible at all times
- Proven interpersonal skills
- Proven organisational skills
- Adapt to a pressured environment
- Self-motivated and enthusiastic
- Able to identify solutions, rather than raise issues
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