Change Manager

2 days ago


Copenhagen, Copenhagen, Denmark iCAN Apply Full time
Job summary

To plan and deliver a mixture of business driven technology projects according to time, cost and quality to produce the desired results. The Project Manager is the go-to person for change projects within their portfolio and will provide effective stakeholder management and communication (including to Committee / Executive level where required).

Main duties
  • Responsible for performance and delivery of business driven technology projects within the change portfolio
  • End to End project management responsibility for shaping and delivering multi-workstream projects
  • Project scope, planning, budgeting and forecasting
  • Leading delivery of key strategic projects across the business
  • Accountability and ownership for the project(s) and portfolio budget
  • Accountability for managing the project(s) within the defined scope and ensuring impacts of changes to scope are managed through effective change control
  • Support Head of Change with the annual planning exercise
  • Accountability for ensuring implementation in line with the defined Change Policy
  • Working with relevant IT teams, to ensure the project delivery is aligned to the strategic systems architecture and security protocols
  • Responsible for resourcing projects appropriately in line with budgetary constraints.
  • Ensuring that the project impacts are understood and effectively managed for all key areas of the Chaucer business, such as Actuarial, CTG, Operations, UW, Claims, Finance & HR
  • Be an ambassador for the change function within the business
  • Responsible for ensuring the appropriate governance and controls are in place to assist and support the successful delivery of the project and managing operational risk
  • Input into RFPs and supplier selection where applicable
  • Steering Group and Workshop facilitation, reporting and presentation
  • Understanding and applying Agile delivery methodology appropriately
Our requirementsRelevant experience
  • Proven Project Management track record of successful delivery
  • Experience of Business Transformation and Change Management projects
  • Experience of managing complex projects
  • Desirable: Experience managing underwriting implementation projects
  • Business case developments
  • Proven track record of implementing third party applications
  • Experience with implementing third party managed services
  • Experience of reporting to Committee and Senior Stakeholders
  • Proven track record of managing budgets
Technical skillsEssential
  • Program/Project Management
  • Change Management
  • MS Office Applications
  • System development Lifecycle end-to-end
  • Budgetary/Resource management and forecasting
  • Enterprise and solution architecture
  • Business/System Analysis techniques
  • Business process/Workflow modelling
Desirable
  • Financial transformations
  • Regulatory change
  • Agile delivery methodologies
  • Agile development and delivery systems
  • Financial and Actuarial Processes
  • User experience
  • Infrastructure/Networking
Education & ExperienceDesirable
  • Project Management Qualification (PRINCE II or APM or PMI or ISEB)
  • Financial and budget management certificate
  • Agile project management
  • ITIL Service Management
  • Lloyd's Introductory Market Test (LLMIT)
  • CII Certificate in Insurance
Personal skills
  • Collaborative approach to problem solving
  • Strong leadership capabilities
  • Strong stakeholder management and communication skills
  • Innovative and pragmatic
  • Professional outlook
  • Flexible at all times
  • Proven interpersonal skills
  • Proven organisational skills
  • Adapt to a pressured environment
  • Self-motivated and enthusiastic
  • Able to identify solutions, rather than raise issues
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