Norwegian-speaking Customer Onboarding Consultant
2 weeks ago
Scheduling isn't simply filling shifts. It's finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance.
At Planday from Xero, we aim to use Agentic AI to build a future where managers can seamlessly free up invaluable time for their business and teams. We're not just building software: we're on a mission to make shift work more human, to change work/life balance from a luxury to a reality for all shift workers. We're using advanced technology to help humans reach their full potential. At work and in life.
Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world.
For our customers to be able to use Planday effectively from day one, we rely on our Customer Onboarding Team, which helps our new customers to set up their individual Planday platform according to their needs.
In this role, you will be located in our Copenhagen headquarters or our Oslo office, and will be part of a team of currently seven colleagues, focusing on our customers in the Scandinavian markets. This role is a 12 month fixed-term project cover, with an end date in May 2026.
What you'll do- Looking after international portfolios of shift-based businesses (with focus on Norwegian customers).
- Ensuring that our customers have the knowledge they need to make their scheduling and HR management processes simpler and more efficient.
- Working with new customers to facilitate custom Planday implementation, product setup and ongoing customer support.
- Acting as an internal representative of your customers to our internal product/engineering team.
- Monitoring your onboarding customers for the first 12 months, keeping track on their health and working on reducing churn.
- Professional fluency in English and Norwegian.
- A minimum of one year experience in a Customer Support or Onboarding role or in a leading role within one of our key industries.
- Understanding of the logic of IT systems, and ability to quickly learn new systems.
- A driven, creative, respectful and curious mindset, with strong time management skills.
- The ability to work independently, but always with an eye towards sharing your knowledge and success with others.
It is considered a plus if you speak any other languages and/or have experience using Planday or other Workforce Management Tools.
At Planday, we offer you- Benefits like pension, health insurance, inclusive support for new parents and generous vacation.
- On top of your annual base salary, you are offered to be part of an Employee Share Plan.
- Growth and progression opportunities – we want you to grow with us.
- Flexible remote work.
- Strong social culture with lots of team and company activities.
- Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe.
- Healthy work-life balance and autonomous approach to work. We trust in you and your abilities.
Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.
At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.
As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.
All applicants will be considered for employment without attention to any personal characteristics.
#J-18808-Ljbffr-
Customer Onboarding Specialist
5 days ago
Copenhagen, Copenhagen, Denmark beBee Careers Full timeWe are seeking a skilled Customer Onboarding Consultant to join our team in Copenhagen or Oslo. As a key member of our team, you will work closely with Scandinavian market customers to ensure they have the knowledge they need to simplify and streamline their scheduling and HR management processes.Key ResponsibilitiesYou will look after international...
-
Copenhagen, Copenhagen, Denmark Viking Sverige AB Full timeViking provides roadside assistance services in Norway, Sweden, Denmark, and Finland. Additionally, we assist drivers throughout Europe via our network and international partners. We ensure the efficient and safe mobility of vehicles, passengers, no matter where the breakdown occurs. We assist in Norwegian, Swedish, Finnish, Danish and English languages.As a...
-
Customer Onboarding Specialist
7 days ago
Copenhagen, Copenhagen, Denmark beBee Careers Full timeAbout Scheduling and Work/Life BalanceScheduling is a vital aspect of business operations, aiming to strike a balance between company growth and employee well-being.Our vision is to develop technology that empowers managers to free up valuable time for their business while providing team members with the perfect work-life balance.We're on a mission to make...
-
Norwegian Business Development Consultant
2 weeks ago
Copenhagen, Copenhagen, Denmark VAEKST ApS Part timeThe roleVAEKST is looking for a Norwegian speaking part-time Business Development Consultant to help drive B2B sales opportunities for our customers through our Sales-as-a-Service concept. You will collaborate with our customers with intelligent market segmentation, outbound sales and market analytics by blending technology, such as AI-tools, with...
-
Nordic Speaking Consultant Online Media
4 weeks ago
Copenhagen, Copenhagen, Denmark Patrique Mercier Recruitment Spain Full timeNordic Speaking Consultant Online Media - Remote in Greece - Full RelocationJoin Our Team as a Nordic Speaking Consultant for Online MediaPatrique Mercier Recruitment ES is excited to offer a unique opportunity for a Nordic Speaking Consultant specializing in Online Media This role allows you to work remotely from Greece, with full relocation support to make...
-
Scandinavian Onboarding Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Black Ties Group Inc. Full timeSimplifying shift management is at the heart of our mission. We're not just building software; we're on a quest to humanize shift work and make it more accessible to all.At Planday, we leverage advanced technology to empower managers and employees alike. Our goal is to create perfect schedules that balance work and life for hundreds of thousands of users...
-
Danish speaking Customer service consultants
3 weeks ago
Copenhagen, Copenhagen, Denmark Viking Sverige AB Full timeViking provides roadside assistance services in Norway, Sweden, Denmark, and Finland. Additionally, we assist drivers throughout Europe via our network and international partners. We ensure the efficient and safe mobility of vehicles and passengers, no matter where the breakdown occurs. We assist in Norwegian, Swedish, Finnish, Danish, and English...
-
Finnish speaking Customer service consultants
3 weeks ago
Copenhagen, Copenhagen, Denmark Viking Sverige AB Full timeViking provides roadside assistance services in Norway, Sweden, Denmark, and Finland. Additionally, we assist drivers throughout Europe via our network and international partners. We ensure the efficient and safe mobility of vehicles and passengers, no matter where the breakdown occurs. We assist in Norwegian, Swedish, Finnish, Danish, and English...
-
Norwegian Customer Portfolio Lead
2 weeks ago
Copenhagen, Copenhagen, Denmark Trustpilot, Inc. Full timeJob DescriptionAs a Customer Success Manager, you will be responsible for building strong relationships with our Norwegian customers, understanding their needs, and developing tailored strategies to enhance their satisfaction and value delivery. You will also analyze market trends and customer behavior to identify opportunities for improvement and...
-
International Business Onboarding Expert
2 weeks ago
Copenhagen, Copenhagen, Denmark Black Ties Group Inc. Full timeWe're dedicated to creating a future where shift work is more human and accessible to all. At Planday, we leverage advanced technology to empower managers and employees alike.To achieve this, we have developed tools that help create perfect schedules for hundreds of thousands of users worldwide.In this role, you will be part of a team focusing on...