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Sr. Proserve Cloud Architect, Professional Services, Korea
1 month ago
Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to complement the new cloud paradigm.
AWS Professional Services team members leverage their deep knowledge of AWS technologies in collaboration with our sales and partner teams to propose, architect, and implement transformational solutions for customers. Helping make customer success a reality using AWS cloud as an enabler and seeing the impact in real-time drives our teams to explore new frontiers in leveraging AWS for our customers.
The Senior Proserve Cloud Architect (PCA) is a new growth role within the Professional Services organization, and is principally oriented around a qualify-deliver-manage model. The PCA is responsible for partnering with a Proserve Account Executive (PAE) to dive deep into a customer's business challenge and collaboratively propose and pre-qualify a particular set of outcomes that would result from a formal Professional Services engagement. Thereafter, the PCA remains meaningfully engaged with that customer, Amazon team and project/program to ensure high-value, predictable, and successful delivery.
It is a senior individual contributor role with a strong technical expertise and unique hybrid of AWS platform expertise and customer-facing, coupled with cross-industry business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using AWS that will align well with the desired outcomes to be produced.
Key job responsibilities
- As a key member of the Professional Services Go-To-Market teams, ensure success in designing, building, optimizing, transforming or otherwise migrating applications, software, and services on the AWS platform.
- Educate customers on the value proposition of AWS.
- Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloud.
- Author or otherwise contribute to AWS customer-facing publications such as whitepapers and proof of concepts.
- In partnership with the ProServe leadership and account team, formulate and execute a strategy to accelerate customer outcomes through the adoption of AWS in conjunction with Professional Services engagements.
- Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
- Capture and share best-practice knowledge, sales and delivery content amongst the AWS Professional Services community.
A day in the life
At Amazon Web Services (AWS), we are helping large enterprises build ML and DL models on the AWS Cloud. We are applying predictive technology to large volumes of data and against a wide spectrum of problems. Our Professional Services organization works together with our AWS customers to address their business needs using AI.
This is a customer facing role. You be required to travel to client locations to deliver professional services when needed.
About the team
Sales, Marketing and Global Services (SMGS): AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including the public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
About AWS
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Minimum Requirements:
- 10+ years of consulting, design and implementation of serverless distributed solutions experience.
- Experience in cloud based solution (AWS or equivalent), system, network and operating system.
- 5+ years of software development with object oriented language experience.
- Experience in external or internal customer facing, complex and large scale project management.
- Experience as technical specialist in design and architecture.
- Experience in consulting/service sales, business development and technical Pre-sales experience.
Technical expertise of Infrastructure, Application Modernization, Cloud Migration or database, Analytics, AIML/GenAI proposal to the customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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