Engagement Manager, ProServe EMEA North

1 week ago

Copenhagen, Copenhagen, Denmark Amazon Full time

Job ID: 2924119 | AWS EMEA SARL (Denmark Branch)

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects.

In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.

Key job responsibilities:

  1. Leading and managing complex cloud migration and implementation projects
  2. Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
  3. Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
  4. Distilling customer needs into clear technical requirements and mapping them to business outcomes
  5. Decomposing complex technical problems into actionable, deliverable solutions
  6. Contributing to technical documentation and defining documentation standards
BASIC QUALIFICATIONS


• 5+ years Project Management hands-on experience in managing and delivering enterprise level IT projects, with external customers or equivalent experience

• Demonstrated ability to successfully manage multiple and concurrent projects/customers.

• Led teams and engagements utilizing agile approaches, value and principles as well as Scrum framework

• Understands the value proposition of cloud services and has delivered cloud engagements

• Experience with Agile and Project Management (APM) toolsets (Jira, RallyDev, VersionOne, Taiga, etc).

PREFERRED QUALIFICATIONS


• Has at least one active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)

• AWS Experience

• Managed technical projects consisting of 4 or more people totaling over $500,000 budget

• Managed and delivered IT engagements for Nordic large enterprise customers.

• Managed engagements using Agile/Iterative methodologies and possesses a deep knowledge of Agile and Scaled program management best practices and how to pragmatically apply across large, complex projects.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Posted: April 10, 2025 (Updated 43 minutes ago)

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