Functional D365 Finance Support Consultant Denmark

YAVICA Copenhagen, Capital Region of Denmark, Denmark

Danish Speaking D365 FO Functional Consultant for YAVICA Support Team

About Us
At YAVICA, people are at the heart of everything we do. Founded in 2017 by a group of industry experts and tech enthusiasts, we have grown into a diverse and talented team from across the globe. Spanning Asia, Europe, and North America, we combine our unique perspectives and skills with a shared mission: to provide the best end-to-end business solution for real estate visionaries. Our solutions are embedded in Microsoft Dynamics 365, leveraging its power to deliver innovative, scalable, and efficient tools for the real estate industry.

About The Role
We are looking for a motivated and experienced Dynamics 365 Finance (F&O) Consultant who wants to help our customers get the best out of their solution and expand the solution to fit our customers' needs. In our support team, you will help deliver first class application support on Dynamics 365 FO, and you will work in a dynamic environment, supporting our customers to get the most out of their Dynamics platform and foster a strong, growth focused relationship with them.

What You Will Be Responsible For

• Manage a vast portfolio of clients and establish a healthy partnership with them focusing on mutual trust and growth.
• Review business processes, methods and training needs of the clients and suggest remedial measures to the clients.
• Ensure optimum functioning of the client's software by pre-emptive analysis and immediate remedial action.
• Obtain constant feedback on software performance and difficulties faced by the client to ensure constant and smooth functioning of the business.
• Improve existing solutions and carry out in-depth Root Cause Analysis to ascertain the underlying cause behind the issues faced by the client.
• Develop a strong understanding of the customers' business to be able to proficiently deliver tailored solutions fitting their processes.
• Collaborate with the technical team and peers to address complex client requests.
• Deliver compelling presentations and product demonstrations to key stakeholders whenever required.
• Provide support, training and assist customers with various D-365 (F&O) requirements.

You might be a great fit if you have: (requirements)

• Fluent in Danish
• 5+ years of D365 (FO) consultancy experience working extensively with on-shore and off-shore resources to deliver client solutions.
• Possess knowledge of Dynamic 365 ecosystem of applications, especially D365 Finance.
• Strong problem-solving skills and experience collaborating on Incident, Problem, and Change/Release Management.
• Have great communications and inter-personal skills.
• Demonstrate a strong ability to manage large accounts.
• Possess exceptional relationship-building skills and have proven track-record in incident management role.
• Willingness to learn new technologies and investigate complex problems.
• Experience with working on many different tasks in parallel with the ability to keep a high level of quality in work and a positive mindset.
• Experience of working independently and taking responsibility for the customers and issues raised.
• Ability to work in a multicultural environment with colleagues from around the world.
• By nature, a curious person that likes to work in a fast-paced environment and with the possibility to build new skills and apply them in everyday work which benefits you, and the team around you.
• Ability to work across multiple time zones primarily within Europe.
• Excellent communication skills in English.

Do you share our core values?
We Believe That Our Values Define Who We Are And How We Work. If These Resonate With You, We'd Love To Have You Join Us

• Empathy: People are the backbone of our business. We foster a healthy and supportive culture internally as well as in our customer and partner relationships.
• Integrity: We do the right thing — even when no one is watching. We are admired and respected for our commitment to follow through and to do what's right, not just what's easy.
• Consistency: As a global company, it's important to us that all stakeholders experience consistency in everything we do and represent. We take pride in being dependable.
• Transparency: We are committed to openness in all situations — even when we fail. We believe in clear communication delivered in a timely manner and take responsibility for our actions.
• Respect: We demonstrate respect in all our interactions. We approach challenges and opportunities with positivity and seek to resolve matters in a constructive and meaningful way.

What We Offer
At YAVICA, we care deeply about creating an environment where people thrive, both personally and professionally. Here's what you can look forward to as part of our team:

• Work-life harmony: We offer flexibility to help you balance your work and personal life in a way that works best for you.
• Hybrid working: Whether you're collaborating in the office or focusing from home, our hybrid work model empowers you to do your best work, wherever you are.
• Collaborative culture: No micromanagement here. We trust our team members and value everyone's input. Your ideas and contributions matter.
• Growth opportunities: We're invested in your development. Enjoy opportunities for training, skill-building, and career progression as YAVICA continues to grow.
• The tools to succeed: You'll receive all the equipment you need to excel - from hardware to software, we set you up for success.
• Time to recharge: Paid time off isn't just a perk; it's essential. Take the time you need to rest, explore, and come back refreshed.
• World-class benefits: From comprehensive health insurance and pensions to parental leave, we've got you covered for life's important moments.

At YAVICA, we celebrate individuality and diversity, committed to fostering a workplace where everyone is valued, regardless of background, identity, or ability. Join us in creating something extraordinary together.

If this sounds like a role for you, apply today. If you have additional questions, reach out to career@yavica.com.

• Mid-Senior level

• Full-time

• Other
• Industries: Leasing Non-residential Real Estate and Software Development