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Technical Pre-Sales Manager, Wind Turbine Design Software
2 months ago
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About Digital Solutions
We provide engineering software tools and enterprise solutions for managing risk to improve safety and performance across industries, including the maritime, energy, and healthcare sectors. Research, development, implementations and partnerships with our customers have earned us the position as a trusted third-party vendor of software and services. We are accelerating the pace of transition toward the digitalization of systems and software-as-a-service (SaaS) solutions to give customers the efficiency and flexibility of the cloud, including the power and insights from advanced analytics.
About The Role
Technical Pre-Sales Manager, Wind Turbine Design Software - Ocean Structure Design Software, Europe, Middle East and Africa (EMEA)
Join our team and help us deliver cutting-edge software solutions for the marine and offshore industries to our customers. We are a world-leading provider of digital solutions and software applications with focus on the energy, maritime and healthcare markets. Our solutions are used worldwide to manage risk and performance for wind turbines, electric grids, pipelines, processing plants, offshore structures, ships, and more. Supported by our domain knowledge and Veracity assurance platform, we enable companies to digitize and manage business critical activities in a sustainable, cost-efficient, safe and secure way.
Product Line Renewables & Ocean Structures builds and distributes engineering software. Our mission is to “empower the world’s professionals to accelerate the energy transition, and sustainable use of the ocean”, and we aim “to be the most trusted engineering and digitalization partner, bringing value through our customer experience focus”. Our portfolio of software products includes a combination of successful industry favorites like Bladed, Sesam, and Nauticus Machinery, with new products, WindFarmer and SolarFarmer.
Our Product Line is part of the DNV – Digital Solutions business area, built up of cross functional teams within a collaborative organisation structure. The Renewables & Ocean Structures Product Line includes a product centre where software is developed, a product management team, an end-user support team, sales regions and a marketing and communications team.
The Technical Pre-Sales Manager, Wind Turbine Design Software will have focus on DNV’s client facing technical engagement with a focus on our Bladed software. The role will work in collaboration with our commercial sales team, throughout the sales cycle, supporting, reinforcing an established regionally based sales team.
What You Will Do
- Embedded within the sales team, working in close collaboration and in parallel to the Regional Sales Managers, leading the technical aspects of client discussions with a focus on our Bladed product (an appreciation of DNV’s Sesam product would also be valuable) for both new and existing clients.
- Coordinate and collaborate with colleagues in the Support Team, Product Line and Product Centre where necessary.
- Lead product presentation, software demonstrations and workshops with clients.
- Lead client discussions to define the scope of products to be offered, contribute to the development of proposal documents and look to answer / coordinate the collation of more in-depth responses to client technical queries.
- Contribute to the development of the technical aspects of the sales strategies.
- Work towards joint KPI’s held with the associated Regional Sales Manager.
- Provide technical voice of the customer feedback and insights to the Product Managers and Product Marketing teams to ensure continuous improvement in our offerings.
- Support the customer has successful product implementation and the associated value creation by ensuring optimal utilisation of the software’s capabilities before handing over to our support team.
- Hold scheduled technical check-ins with our clients with the aim to ensure customer value and identify potential up sales opportunities.
- Create and present product papers / sit on technical panels at conferences.
- Increase the exposure and market knowledge of DNV Digital Solutions products from the Renewable and Ocean Structures product portfolio, especially in the offshore wind and oil and gas domains.
- Develop long standing, resilient client relationships which lead to a win-win scenario for both them and DNV.
- Be an integral part of the wider EMEA Region commercial team.
- Be the go-to person for Regional Sales Managers for technical questions.
What You Will Bring to the Role
- Minimum - Bachelor's Degree in an associated Engineering discipline with strong technical knowledge and skills in wind turbine design or simulation, these being prerequisites.
- An outgoing personality, comfortable with engaging and leading client discussions.
- Hands-on experience with the DNV Bladed software tools or a competitor’s similar tools.
- A track record in a similar pre-sales position with quantifiable achievements.
- A customer-oriented and collaborative mindset, where customer value is the key driver.
- Excellent communication and presentation skills, both verbal and written, able to communicate to a small client group or present a paper at a conference.
- Have a commercial mindset or a strong eagerness to learn.
- A willingness to travel to meet clients and attend events.
- Proactively build and maintain strong relationships, both externally and internally.
- Courage to make qualified independent decisions.
- Strong written and verbal English communication skills as a minimum.
- Flexibility – this role will require a proactive approach with the ability to prioritize tasks to ensure the best possible customer experience is provided whilst contracts are closed in a proactive timely manner.
What Is Preferred
- Have worked in a multi-cultural / multinational fast paced environment.
- Demonstrable history of working remotely with associated reporting line.
- Experience of Salesforce or other CRM application.
- Driving license.
