Nordic Speaking IT Support Specialist
5 days ago
Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for a Nordic Speaking IT Support Specialist to join our team in the vibrant city of Athens, Greece If you are tech-savvy and enjoy providing exceptional customer service, this role is perfect for you. As an IT Support Specialist, you will assist Nordic-speaking clients with their technical needs, ensuring they receive the highest level of support for our innovative products and services. With a generous relocation package, you can embark on this rewarding career path while experiencing the rich culture and history of Greece
Your Responsibilities
- Provide high-quality IT support to Nordic-speaking customers via phone, email, or chat
- Troubleshoot and resolve technical issues quickly and efficiently, ensuring customer satisfaction
- Educate customers on product features and best practices to maximize their experience
- Document all interactions and resolutions in the support database for process improvement
- Work collaboratively with the IT team to enhance service delivery and meet performance targets
- Participate in ongoing training to remain updated on product advancements and technical skills
Requirements
- Fluency in a Nordic language (Norwegian, Swedish, Finnish, Danish) is mandatory
- Strong technical aptitude with excellent problem-solving skills
- Prior experience in IT support or a related field is preferred, but not essential
- Effective communication and interpersonal skills
- A collaborative approach and the capability to work well in a team environment
- Willingness to relocate to Athens and embrace a rich cultural experience
- A genuine interest in technology and a desire to grow in the IT sector
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Information Technology
Industries
IT Services and IT Consulting
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