Nordic Speaking IT Support Specialist

5 days ago


Odense, Denmark Patrique Mercier Recruitment Spain Full time
Nordic Speaking IT Support Specialist - Athens, Greece

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for a Nordic Speaking IT Support Specialist to join our team in the vibrant city of Athens, Greece If you are tech-savvy and enjoy providing exceptional customer service, this role is perfect for you. As an IT Support Specialist, you will assist Nordic-speaking clients with their technical needs, ensuring they receive the highest level of support for our innovative products and services. With a generous relocation package, you can embark on this rewarding career path while experiencing the rich culture and history of Greece


Your Responsibilities
  • Provide high-quality IT support to Nordic-speaking customers via phone, email, or chat
  • Troubleshoot and resolve technical issues quickly and efficiently, ensuring customer satisfaction
  • Educate customers on product features and best practices to maximize their experience
  • Document all interactions and resolutions in the support database for process improvement
  • Work collaboratively with the IT team to enhance service delivery and meet performance targets
  • Participate in ongoing training to remain updated on product advancements and technical skills

Requirements
  • Fluency in a Nordic language (Norwegian, Swedish, Finnish, Danish) is mandatory
  • Strong technical aptitude with excellent problem-solving skills
  • Prior experience in IT support or a related field is preferred, but not essential
  • Effective communication and interpersonal skills
  • A collaborative approach and the capability to work well in a team environment
  • Willingness to relocate to Athens and embrace a rich cultural experience
  • A genuine interest in technology and a desire to grow in the IT sector

Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks

Seniority Level

Entry level


Employment Type

Full-time


Job Function

Information Technology


Industries

IT Services and IT Consulting

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