Order Management specialist

3 days ago

Glostrup Kommune, Denmark Agilent Technologies Full time

Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. We enable customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at

We are seeking a new Order Management specialist to join our Order management team in Glostrup. The team is responsible for registrate DEFOA (Defects on arrival) requests from Customer service and MARS (Internal shipping) request from other Agilent departments. The team also handles products on supply hold and coordinates the release of instruments. A major part of the work is also to liaise with production, Customer service and support functions in order to support Logistics in shipping products on time.

Your key responsibilities will be:

  • Validate DEFOA requests and process in SAP.
  • Process and support internal shipments from Glostrup.
  • Coordinate with Planning and Production about products in back order.
  • Coordinate with Customer service and Shipping to secure shipment in time.
  • Release instruments for shipment.
  • Reschedule orders to release back orders.
  • General support to business.

Qualifications
We are looking for a motivated individual with the following background:

  • General understanding of Logistics and Supply chain.
  • Knowledge of International trade, transport, and customs.
  • Experience with pharma products or cold chain products preferred.
  • Knowledge and experience on an ERP system SAP is preferred.
  • An understanding/appetite for mathematics and/or statistics is a plus.
  • Good English skills, both verbal and written.

On a personal level, you are open-minded and proactive. You enjoy working autonomously and take initiatives, but you are a true team player as well. You also have an extroverted mindset and great interpersonal skills.

We offer:

  • An independent job among good colleagues, in a growth-oriented organization with the mission to fight cancer.
  • A workplace culture built on principles of trust, respect, teamwork, and integrity.
  • Management commitment to work/life balance, through a hybrid home/office working model.
  • Training and career development opportunities.
  • Competitive compensation and benefits package, with an attractive employee stock purchase program.
  • Private health care program.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.

Travel Required: Occasional

Schedule: Full time

Shift: Day

Duration: No End Date

Job Function: Manufacturing
Location: Denmark-Glostrup

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