UX Researcher med erfaring inden for product discovery

5 days ago

Ballerup, Denmark Topdanmark Full time

Er du passioneret omkring at forstå brugernes behov og adfærd? Trives du med at arbejde tæt sammen med product teams for at skabe digitale produkter, der virkelig gør en forskel? Vil du være med til at tage vores product discovery og user research til det næste niveau? Hvis ja, så er du måske vores nye UX Researcher

Om jobbet
Topdanmark har en mission om at levere markedsledende digitale brugeroplevelser til sine kunder ved hjælp af brugercentreret digitalt design og software. Vi tror på, at fremtiden for digitale forsikringer handler om hjælpsomhed. Derfor søger vi en dygtig person, der kan indgå i vores UX-team, hjælpe vores produkt teams med at få en dyb forståelse af brugernes problemer og behov samt drive product discovery fasen.

Om os
- Vi er 14 dedikerede personer i UX Design Teamet, hver med forskellige professionelle baggrunde, færdigheder og interesser indenfor discovery , user research , UX-design og digitalt design
- Vi har plads til forskellighed og tror på, at de bedste løsninger skabes i et trygt, uformelt og supporterende miljø, hvor vi respekterer og lytter til hinanden
- Vi er drevet af at skabe meningsfulde løsninger gennem et stort fokus på brugerfeedback og med adgang til et omfattende brugerpanel
- Vi vægter samarbejde, drive og proaktivitet højt, og har stærke relationer i teamet og ud mod forretningen

Vi søger
- En person, som kan drive Discovery fasen med stakeholders og arbejde tæt sammen med produktteams for at identificere og forstå de grundlæggende problemer, vores brugere står overfor
- En struktureret UX Researcher, der trives med at arbejde med abstraktioner og ubekendte. En person, der kan planlægge og udføre research og gennemføre en bred vifte af brugerundersøgelser, herunder interviews, usability tests, surveys og feltstudier
- Et empatisk menneske med stærke kommunikationsevner, som kan analysere data og klart formidle håndgribelige indsigter til product teams og andre interessenter gennem rapporter, præsentationer og workshops
- En god samarbejdspartner, der kan indgå i tværfaglige teams, arbejde tæt sammen med designere, udviklere, produktchefer og user research kollegaer for at sikre, at brugerindsigter informerer alle faser af den digitale produktudvikling
- En selvkørende kollega som er i stand til at planlægge sin egen tid, sammensætte et godt research forløb. En nysgerrig og eksperimenterende kollega, som kender faget og udforsker nye metoder og værktøjer til user research for at optimere processer og resultater

Om dig
- Minimum 3 års erfaring indenfor user research, gerne i et produkt team set up eller i et tværgående set up med support af flere product teams
- Stærk forståelse for både kvalitative og kvantitative research metoder, databehandling og evnen til at vælge den rigtige metode til den givne situation
- Erfaring med at drive discovery og user research i design processen, i tæt samarbejde med tværfaglige teams
- En dyb passion for at forstå brugernes behov og en konstant stræben efter at forbedre deres oplevelse
- Et åbent, nysgerrigt og empatisk mindset som kan skabe stærke relationer både internt og eksternt

Vi tilbyder
- En spændende rolle i en virksomhed, hvor user research er højt værdsat og under udvikling med mulighed for at sætte sit præg
- Muligheden for at arbejde med dedikerede og utroligt venlige UX-kollegaer i en virksomhed med passionerede og dygtige produktchefer, marketing og udviklere
- En kultur, der værdsætter hjælpsomhed, samarbejde og kontinuerlig læring
- En hybrid arbejdskultur hvor vi både kan arbejde hjemmefra og fra vores kontor i Ballerup

Hvis du er klar til at hjælpe med at forme fremtiden for digital forsikring, vil vi meget gerne høre fra dig.

Er du interesseret?

Send venligst dit CV via linket her på siden senest fredag, den 27. september 2024. Du behøver ikke at vedhæfte en motiveret ansøgning, men skriv gerne et par linjer om, hvorfor du gerne vil have jobbet som en del af dit CV.

I Topdanmark går vi op i at skabe en arbejdsplads med lige muligheder for alle, og vi opfordrer derfor alle uanset køn, baggrund, alder eller handikap til at søge stillingen. Vi opfordrer også til, at du undlader at inkludere et foto i dit CV.

Vær opmærksom på, at vi behandler ansøgningerne løbende og lukker processen, når vi har fundet den rette kandidat.

Har du spørgsmål, er du meget velkommen til at kontakte Head of Digital & User Experience Rasmus Søegaard Løfstrøm på mobil 28749421.

Vi glæder os til at høre fra dig.

Et stærkere ståsted for vækst
I Topdanmark får du mulighed for at udfolde dig. Vi driver en sund forretning i den finansielle sektor, og vi har ressourcer og vilje til at teste nye idéer og træffe beslutninger, der holder os på forkant. Det giver bedre rum til dig og dit job. Hos os er du med til at udvikle, og du har mandat til at løse dine opgaver. Du får lov til at tage ansvar af ledere, der anerkender dig og din professionalisme. Og så tager vi hensyn til dit liv under planlægningen af vores arbejde. Det gør Topdanmark til en anderledes finansiel arbejdsplads.

Afdeling: Borupvang 4, Ballerup
Lokation: Ballerup
Ansøgningsfrist: 27 Sep 2024

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