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Global CRM Business Lead

2 weeks ago

Copenhagen, Copenhagen, Denmark LEO Pharma Full time

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Field of work: Sales, Marketing & Market Access

Posting Date: 17 Mar 2025

Application deadline: 28th March 2025
Location: Ballerup 2750, Denmark
Contract type: Temporary
Job ID: 3035

Join us at LEO Pharma and play a crucial role in shaping our digital future. If you are passionate about driving change and have a proven track record in CRM strategy, we want to hear from you

Shape the LEO Pharma of tomorrow

At LEO Pharma, our mission transcends the conventional. We are embarking on an exciting and ambitious digital transformation journey. As part of this initiative, we are launching a CRM Project to define our strategy and vision for the future. We are looking for a dynamic and experienced Business Lead to spearhead this project and guide our team, serving as a strong advocate for the business.

In Commercial Operations we share a "challenge accepted" mindset and are guided by our winning behaviours of simplification, collaboration, and accountability, to achieve our goals.

Your new role

In this pivotal role, you will be responsible for setting the global CRM strategy to align with our company's business objectives. You will engage with stakeholders across the organization to understand both current and future business needs. Your key responsibilities will include clearly articulating these needs, aligning them with our strategic goals, and leading the organisation to select the best CRM system for the company.

  • Defining the overall vision and strategy for the CRM project, aligning it with business goals and enterprise digital strategy.
  • Engaging with key stakeholders across different regions and departments to gather and document business requirements, address concerns, and ensure alignment.
  • Ensuring that the project has the necessary resources and personnel.
  • Leading change management efforts and engaging with key stakeholders to understand concerns, gather feedback, and ensure their support for the project.
  • Overseeing and engaging in the execution of activities, managing timelines and resources, and ensuring the project stays on track.
  • Identifying potential risks and developing mitigation strategies.
  • Tracking the progress of the project against key milestones and performance indicators.
  • Facilitating effective communication between the project team, stakeholders, and executive leadership.
  • Partnering with an external vendor to translate business needs and objectives into system requirements.

This role is based at our Head Office in Ballerup, Denmark and is a 12 mth Temporary contract.

We are looking for someone with proven business leadership with transformational change management experience and we imagine you have the following qualifications:

  • Master's degree in business, Marketing, Information Technology, or a related field; MBA or advanced degree preferred.
  • Strong understanding of CRM platforms (e.g., VEEVA, Salesforce) and related technologies.
  • Experience in the pharmaceutical industry or other highly regulated industry is essential.
  • Excellent analytical, problem-solving, and project management skills.
  • Ability to work effectively in a global, cross-functional environment.
  • Strong communication and interpersonal skills, with the ability to seamlessly interact and collaborate across both business and IT teams.
  • Knowledge of industry regulations and data privacy laws.

LEO Pharma is built on collaboration, innovation, and curiosity. Is this you? Can you bring this combined with leadership experience to the role?

Your application

You do not need to upload a cover letter, but feel free to add a few sentences in your resume or CV on why this position has your interest.

Beyond the skin

Join LEO Pharma, a global leader in medical dermatology, as we go beyond the skin to make a lasting impact. Our innovative approach sets us apart. We are dedicated to leaving a legacy that positively impacts patients, colleagues, and our planet.

At LEO Pharma, we believe in the power of individuals to drive change. Our flat organizational structure empowers you to make a visible impact and offers versatile roles for professional growth. We value diversity and welcome applications from all qualified candidates, recognizing that our different perspectives, backgrounds, and attitudes enable us to make the best decisions. Join our passionate team at LEO Pharma and be yourself as we work together to make a difference.

For certain positions, LEO Pharma might complete a background check conducted by a third party.

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