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Senior Manager, Commercial Support

3 weeks ago

Århus, Århus Kommune, Denmark KK Wind Solutions Full time

Are you passionate about managing teams, improving operational processes, and driving efficiency in day-to-day commercial functions? At KK Wind Solutions, we're looking for a Senior Manager, Commercial Support & Excellence who will lead a hands-on team, optimize processes, and ensure smooth execution of commercial activities.

Role Overview:

As Senior Manager, Commercial Support & Excellence, you will play a key role in the operational success of our commercial support team. Your focus will be on managing day-to-day tasks, improving sales processes, and ensuring data accuracy to support the sales and operations teams. You will ensure the team operates efficiently, meeting customer and internal expectations while continuously driving operational improvements.

Highlights of the offer:

  • Job offer expiration: 06/04/2025
  • Type of work: Hybrid
  • Role: People Manager

Responsibilities:

  • Lead a cross-functional team in commercial support, business intelligence, and business process management.
  • Support and coach team members in handling customer inquiries, quotations, and sales data updates in CRM and ERP systems.
  • Provide hands-on training to ensure team success.

Operational Commercial Support:

  • Oversee timely processing of customer inquiries, quotations, proposals, and invoice clarifications.
  • Ensure accuracy and professionalism in contract and proposal preparation.
  • Maintain accurate sales forecasts and ensure effective communication with operations and supply chain teams.
  • Manage order fulfillment operations, coordinating with sales, supply chain, and operations teams.

Data Management & Reporting:

  • Develop and maintain sales dashboards and reports to track key KPIs.
  • Ensure accurate data collection, storage, and accessibility for analysis.
  • Identify trends to improve efficiency and operations.

Process Optimization & CRM Management:

  • Identify and resolve inefficiencies in workflows and processes.
  • Oversee CRM system usage, ensuring data integrity and alignment with team objectives.

What We're Looking For:

  • A Master's degree in Business, Economics, or a related field.
  • 7+ years of experience in commercial support, business intelligence, or business process management, ideally within industrial B2B or renewable energy sectors.
  • Operational and tactical leadership experience, with a strong focus on optimizing processes and managing day-to-day commercial activities.
  • A genuine passion for people leadership, focusing on supporting team members, fostering growth, and ensuring operational success.
  • Strong skills in process improvement, including identifying inefficiencies and implementing changes to improve workflows and performance.
  • Experience with CRM systems, ERP tools, and business intelligence software, with the ability to leverage these tools for operational success.
  • Direction Setting: Highly structured and able to set clear directions and organize work.
  • Operational Focus: Expertise in managing day-to-day activities and ensuring smooth execution of tasks across teams.
  • Process Optimization: Ability to streamline workflows, improve efficiency, and drive operational improvements.
  • Team Leadership: Passion for leading and developing teams, with a focus on operational support and performance.
  • Data Accuracy & Reporting: Strong ability to manage and utilize data for reporting, performance tracking, and decision-making.
  • Cross-Functional Collaboration: Ability to coordinate with multiple teams to ensure smooth project execution and client satisfaction.

Why Join KK Wind Solutions?

At KK Wind Solutions, you'll play a key role in ensuring operational excellence within our commercial functions. You'll lead a motivated team, manage critical processes, and optimize workflows to support our growth and client success. Join us for a hands-on role that drives efficiency and impact within a collaborative environment.

Location:
This role can be based in KK Wind Solutions' offices in Hammel or Ikast, with flexibility for hybrid work.

How to Apply:

If you're passionate about operational leadership, process optimization, and supporting teams to achieve success, we'd love to hear from you Apply now and send your CV and application in English online. Interviews will be held on an ongoing basis, so early applications are encouraged.

About KK Wind Solutions:

Building on more than 40 years of experience, KK Wind Solutions is a leading systems supplier to the renewable energy industry. Our capabilities span developing state-of-the-art technologies, high-quality lean manufacturing, and flexible aftermarket services. KK Wind Solutions is owned by A.P. Moller Holding, the parent company of the A.P. Moller Group, established in 1904 by Arnold Peter Møller. We are a global and diverse team of over 3,200 people, working towards delivering products and services that enable a future powered by renewable energy.

At KK Wind Solutions, our culture and DNA are built on a foundation of can-do attitude and innovation. We actively foster an inclusive work environment that embraces diversity, rejects any form of discrimination, and provides equal opportunities for all people. Our commitment lies in cultivating a strong culture centred around health, safety, wellbeing, and effective teamwork.

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