Nordic Speaking IT Customer Support
2 days ago
Patrique Mercier Recruitment ES is excited to offer a rewarding opportunity for a Nordic Speaking IT Customer Support Specialist in a remote setting in Greece If you have a passion for helping customers and a knack for technology, this is the perfect role for you. As part of our team, you will provide exceptional support to Nordic-speaking clients, assisting them with their technical inquiries and ensuring they have a smooth experience with our products and services.
Enjoy the flexibility of remote work while being part of an innovative team and making a real difference
Your Responsibilities- Deliver outstanding IT customer support to Nordic-speaking clients through various channels such as email, chat, and phone.
- Troubleshoot and resolve customer issues promptly, ensuring high levels of satisfaction.
- Educate clients on the effective use of our products and features to enhance their experience.
- Maintain accurate records of customer interactions and technical issues to improve service quality.
- Collaborate with team members to share knowledge and best practices.
- Engage in continuous learning and training to stay updated with product advancements.
- Fluency in a Nordic language (Norwegian, Swedish, Finnish, or Danish) is required.
- Strong technical skills and a problem-solving mindset.
- Previous experience in customer support or IT support is advantageous, but not essential.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively and independently in a remote environment.
- A commitment to providing top-notch service and customer satisfaction.
- A willingness to learn and adapt in a fast-paced tech environment.
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- 2 Extra Salaries Per Year Fully Paid Training.
- Good Salary.
- Fully Paid Relocation Package (flight, transfer, and hotel).
- Free Greek Lessons, discounts, and other perks.
- Entry level
- Full-time
- Customer Service
- IT Services and IT Consulting
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