Current jobs related to Customer Success Manager - Aarhus kommune - Plecto

  • Associate Customer Success Manager

    5 days ago

    Københavns Kommune, Denmark Contractbook Full time

    Introduction As an Associate Customer Success Manager at Contractbook, your primary focus will be onboarding new customers and ensuring they achieve value quickly. You’ll be working with a diverse range of customers, primarily SMBs, guiding them through onboarding, ensuring smooth adoption and renewal. This is an opportunity to apply technical expertise,...

  • Senior Customer Success Manager

    5 days ago

    Københavns Kommune, Denmark Contractbook Full time

    Introduction You will be the driving force behind delivering value from day one—leading onboarding, renewals, and expansion efforts. You will own your own portfolio of key customers. You will work on strategic projects that will improve the team's efficiency and the company's NDR. You’ll collaborate with sales, support, and product teams to ensure...

  • Customer Success Specialist

    4 hours ago

    Hørsholm Kommune, Denmark CM Medical Recruitment Full time

    Direct message the job poster from CM Medical Recruitment Connecting Top-tier Talent with Opportunities in the Medical Device Industry CM Medical have partnered with an innovative company specializing in developing advanced software that leverages artificial intelligence to analyze microscope images, primarily for medical research and diagnostics. Their...

  • Customer Success Manager

    3 days ago

    Aarhus kommune, Denmark Formalize Full time

    Are you looking for a big challenge and an opportunity to make an equally big impact as an early hire in our newly established Customer Success team? Do you have knowledge and experience within customer engagement, onboarding and services? If so, keep on reading! The opportunity and what we offer Formalize is on an expansive journey with strong market...

  • Customer Success Student Assistant

    4 hours ago

    Aarhus, Denmark Formalize Full time

    Are you looking for a student position and a great opportunity and want to invest heavily in your career while being a part of scaling a Customer Success team? If so, keep on reading! We are looking for four student assistants for our growing Customer Success team. The opportunity and what we offer Formalize is on a scaling journey with significant...

  • Customer Succes Manager, Sverige Sales · Aarhus

    5 days ago

    Aarhus, Denmark Candeno Full time

    Candeno söker just nu vår första Customer Success Manager till vårt svenska säljteam! Trivs du i en roll där relationer, samarbete och strategiskt tänkande går hand i hand? Är du motiverad av att hjälpa kunder att maximera potentialen i Candenos produkt? Vill du vara en del av Candenos resa i Sverige och vara med och etablera vår nya marknad? Om...

  • Senior Digital Product Manager for Customer Project Execution

    4 days ago

    Aarhus kommune, Denmark Vestas Full time

    Posted 21 January 2025 Requisition ID 61931 Location(s): Hamburg, HH, DE; Copenhagen S, Region Capital of Denmark, DK; Aarhus N, Region Central Jutland, DK Work experience Specialist Type of position: Full-Time Job Family: Information Technology Want to digitalize project management for wind turbine installations and help to transition to a sustainable...

  • Customer Solution Engineer

    2 weeks ago

    Aarhus C, Denmark Adversus AS Full time

    Do you have experience building integrations between systems? Are you familiar with concepts like APIs, Webhooks, and data destructuring? Ready to turn technical challenges into customer successes? Join Adversus, a rapidly growing SaaS company in the heart of Aarhus, Denmark! We are looking for a Customer Solution Engineer (CSE) to join our Customer...

  • Growth Manager

    4 hours ago

    Aarhus, Denmark impact.com Full time

    Our Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for...

  • Nordic Customer Support

    1 day ago

    Aarhus, Denmark The HubDanske Bank Full time

    Bliv en del af Kanplas kundeteam og kickstart din karriere med et brag! Bliv Kanplas næste stjerne i vores Customer Support Team og vær med til at drive exceptionel service i Norden. Din mission: Vær hjørnestenen, der sikrer problemfri og forhøjet kundeoplevelse for vores fantastiske kunder i hele i Norden. Fostr stærke relationer, driv operationelle...

  • Intern, Customer Operations Customer Operations, Europe · Aarhus/Hinnerup Headquarters

    3 days ago

    Aarhus, Denmark Juhl Bach Holding Group Full time

    At PanzerGlass A/S, we are looking for new passionate team members to join our scale-up and growth journey. As an intern at PanzerGlass, you become part of a fun, professional and fast-paced organisation and you get a dedicated mentor to support your growth and learning. Join A Great Place to Work That’s not just something we say. We’re certified and...

  • Senior Digital Product Manager for Construction Operations Management

    7 days ago

    Aarhus kommune, Denmark Vestas Full time

    Posted: 21 January 2025 Requisition ID: 61930 Location(s): Aarhus N, Region Central Jutland, DKHamburg, HH, DECopenhagen S, Region Capital of Denmark, DK Work Experience: Specialist Type of Position: Full-Time Job Family: Information Technology Want to digitalize wind turbine construction sites and help drive the transition to a sustainable energy...

  • Manager of AI

    7 days ago

    Aarhus kommune, Denmark Jysk Full time

    Are you an experienced leader in AI & Analytics? Do you have a passion for data-driven solutions, analytics & AI? Do you want to join a fast-growing international company that is transforming its business through data and AI? If so, keep reading!At JYSK, we understand the critical role that AI and analytics play in maintaining our position as a leading...

  • Senior Operations Manager

    22 hours ago

    Middelfart Kommune, Denmark Hitachi ABB Power Grids Full time

    Hitachi Energy is a global technology leader dedicated to advancing a sustainable energy future. Our Grid and Power Quality Solutions and Service business unit provides world-leading grid connections and power quality solutions, enabling customers to build a more sustainable, flexible, and secure energy system.We operate in 90 countries with 45,000 employees...

  • Account Manager – Denmark

    3 days ago

    Glostrup Kommune, Denmark Puzzel AS Full time

    Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years’ experience since our...

  • Warranty Project Manager

    4 hours ago

    Hørsholm Kommune, Denmark Dall Energy Full time

    Warranty Project Manager for our growing team in Denmark and France Are you ready to lead the way in green energy innovation? Passionate about cutting-edge technology, and driving the green transformation? Do you bring expertise in warranty management and a sharp eye for quality control? Do you thrive in driving integration, risk management, and stakeholder...

  • Release Manager | Global Service | Dynamics

    2 weeks ago

    Aarhus, Denmark Columbus Denmark Full time

    Are you ready to make an impact in a fast-paced, collaborative environment? We are looking for a Release Manager to ensure smooth and efficient project deliveries! Location: Aarhus & Ballerup As a Release Manager, you will coordinate and oversee release activities, working closely with team members, developers, and consultants across multiple countries....

  • Danish Account Manager in Malaga

    4 hours ago

    Aarhus, Denmark Elemental Insights Full time

    Ready to take your career to the next level? Join our team as an Account Manager and drive success in the high-tech industry! Role Overview: As an Account Manager , you’ll work closely with partners to manage the pipeline, identify new opportunities, and drive successful deal closures. Based in Barcelona, you’ll collaborate with various teams, monitor...

  • Area & Sales Manager for the UK

    3 days ago

    Haderslev Kommune, Denmark F. Engel KS Full time

    F. Engel K/S Haderslev Municipality, Region of Southern Denmark, Denmark 3 days ago Be among the first 25 applicants As our Area Manager for Wales and South West UK, and Country Manager for the entire UK, you’ll have the chance to represent DEERHUNTER, an internationally recognized brand in the hunting and outdoor industry, while playing a key role in...

  • Project Manager

    22 hours ago

    Middelfart Kommune, Denmark Hitachi ABB Power Grids Full time

    Hitachi Energy is a global technology leader that is committed to advancing a sustainable energy future for all. We deliver innovative solutions and services across the value chain, enabling customers to build a more sustainable, flexible, and secure energy system.We operate in 90 countries with 45,000 employees who are passionate about making a difference....

Customer Success Manager

2 weeks ago

Aarhus kommune, Denmark Plecto Full time

Customer Success Manager (CSM)

Are you our next Customer Success Manager?

Do you have a natural flair for Customer Care and a good understanding to develop companies in different industries, by focusing on their unique KPI’s? Then join us in building a world-class product that helps our customers succeed

At Plecto, we are on a mission to create the world’s no 1. Performance platform. We want to grow and become better at what we do, and this is what motivates us every day to build a platform that helps other companies and people do the same.

What you will do:

  • Onboarding new customers, primarily online.
  • Training new and existing customers in the use of Plecto’s features.
  • Identifying customer goals and consulting customers to create a winning setup.
  • Spotting potential customer challenges and creating and implementing plans for resolutions.
  • Upgrading and expanding existing customers.
  • Ensuring high customer retention & low churn.
  • First line support by handling and solving incoming customer support requests through email, phone, and chat.
  • Troubleshooting Plecto’s features and related integrations during meetings and other communication platforms.
  • Coordinating with internal teams to assist in issues resolution and account development.
  • Updating customer-related information in our CRM system.
  • Working flexibly with team members and customers in multiple time zones also outside standard working hours.

We will teach you everything you need to know about Plecto during your training period, so we hope you are ready for a challenge that can change your career

Who you are:

Besides having a positive attitude and open mind, you have a customer-centric attitude with a strong sense of empathy. You are proactive, take pride in the work you produce, and get motivated by working in an environment where it’s normal to experiment and try out new things.

Also, it would be great if you have experience with some of the following:

  • Experience from a similar role in customer service.
  • Highly experienced in Sales/ Commercial role previously.
  • Flair for IT and drive to learn new systems.
  • Experience with Excel and different CRM systems.
  • Highly responsible and structured approach to tasks and customer communication.
  • Understanding the importance of managing your workday/time, and priorities accordingly.
  • Excellent communication skills and ability to communicate complex information in a simple and engaging manner.

Fluency in English is required. Fluency in Danish or any additional languages is a plus.

What you get:

  • Great flexibility.
  • Opportunity for career development and progression.
  • A young and diverse international team of 45 ish strong professionals representing 12 different nationalities.
  • Plecto is all about equal opportunities. We celebrate diversity and are committed to creating an inclusive environment for everyone.
  • Social workplace where we love getting together for fun and games, and where we truly enjoy working together.
  • Delicious lunch, free snacks and drinks.

How to Apply:

So, does this sound like a match? Then we cannot wait to hear from you

We review applications on an ongoing basis, so please submit your application as soon as possible.

If you have any questions about the role, do not hesitate to reach out to Katie Burns, Team Lead of Customer Success, at

#J-18808-Ljbffr