Legal Caseworker

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Maximum Storage Duration : Persistent Type : HTML Local Storage

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legalArea(x8) Likely related to user consent or legal area, managing privacy compliance during a session. Maximum Storage Duration : Session Type : HTTP Cookie

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_vwo_uuid Used by Visual Website Optimizer to ensure that the same user interface variant is displayed for each visit, if the user is participating in a design experiment. Maximum Storage Duration : 1 year Type : HTTP Cookie

Maximum Storage Duration : Persistent Type : HTML Local Storage

Maximum Storage Duration : Persistent Type : HTML Local Storage

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lastExternalReferrer Detects how the user reached the website by registering their last URL-address. Maximum Storage Duration : Persistent Type : HTML Local Storage

lastExternalReferrerTime Detects how the user reached the website by registering their last URL-address. Maximum Storage Duration : Persistent Type : HTML Local Storage

utm_campaign Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. Maximum Storage Duration : 400 days Type : HTTP Cookie

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utm_source Determines how the user accessed the website. This information is used by the website operator in order to measure the efficiency of their marketing. Maximum Storage Duration : 400 days Type : HTTP Cookie

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Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.

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Maximum Storage Duration : Persistent Type : HTML Local Storage

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Maximum Storage Duration : Persistent Type : HTML Local Storage

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Maximum Storage Duration : Persistent Type : HTML Local Storage

Maximum Storage Duration : Persistent Type : HTML Local Storage

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Maximum Storage Duration : Persistent Type : HTML Local Storage

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taboola global:user-id Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. Maximum Storage Duration : Persistent Type : HTML Local Storage

tt_appInfo Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration : Session Type : HTML Local Storage

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tt_sessionId Used by the social networking service, TikTok, for tracking the use of embedded services. Maximum Storage Duration : Session Type : HTML Local Storage

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tf_respondent_cc Used to implement forms on the website. Maximum Storage Duration : 6 months Type : HTTP Cookie

tracking_session_id Determines when the visitor last visited the different subpages on the website, as well as sets a timestamp for when the session started. Maximum Storage Duration : 1 day Type : HTTP Cookie

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_gcl_au(x9) Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Maximum Storage Duration : 3 months Type : HTTP Cookie

utm_content_first Pending Maximum Storage Duration : 400 days Type : HTTP Cookie

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Legal Caseworker (Danish-speaking) (x, f, m) Information

We bring justice to travellers

Flyhjælp is looking for Danish-speaking case workers to work with litigation and enforcement (retssager). We are looking for a full-time colleague to start January 1st. Flyhjælp is a highly specialized debt-collection agency who helps air passengers collect their claims for compensation and refund from the airlines according to EU Regulation 261/2004.

We specialize in the Nordic jurisdictions under our brands:

… and we have our very own litigation department that handles cases in the Danish, Swedish, Norwegian, and Finnish courts. We take cases all the way to the Supreme court or the European Court of Justice if necessary.

We have an ambition to be the best and biggest in the Nordics on air passenger rights.

Your mission

Flyhjælp is not a law firm, we are a legal tech and legal dev looking for qualified and enthusiastic colleagues to join our litigation department, who:

• want to work with lawsuits and the courts.
• have an interest or maybe a background in law – maybe you are a law student.
• have strong analytical and written skills, and emotional intelligence.
• speak and write at least one of the Nordic languages at a native or professional level – we are currently looking for Danish speaking colleagues.
• speak and write English.
• are not afraid to explore new technologies.
• are interested in work life balance.
• want to grow and have fun.
• have a can-do attitude, which is motivating for colleagues and air passengers.
• and don’t mind that we may be a little wacky at times.

In the litigation department, you will gain insight into legal method and civil procedure, learn about evidence theory and to write short and precise texts. You will become an expert on air passenger rights according to EU Regulation 261/2004, and you can get to have oral court hearings in person, via phone or via video.

Our core tasks include:

• Preparation of pleadings in court cases.
• Settlement negotiations with the airlines.
• Contact with air passengers about what they have experienced.
• Contact with the courts regarding our cases.
• Assessing whether verdicts should be appealed and making appeals.
• Contact with external partners, including external law firms.

In the litigation department you will also work with optimizing our work processes for example by investigating and implementing new technologies that can help us.

Furthermore, the litigation department handles the enforcement of our verdicts via the enforcement courts.

Why us?

The litigation department currently consists of 16 colleagues, who work full-time or
part-time and who come from legal and non-legal backgrounds.

We are based in Copenhagen, but we are a Nordic and international workplace with colleagues from all over who speak English, Danish, Swedish, Norwegian, Finnish, Polish, Russian, Serbian, German and many more languages. Our company language is English and through our parent company, Flightright, we have colleagues located in Berlin, Budapest and Kyiv as well. Are you taking a long weekend in Berlin, then feel free to work from the office in Berlin.

If this sounds like something for you, please send an application, CV and relevant documents to our recruiter, Marie Hoffmann, via email or via the application from on this site.

Salary is negotiated based on work hours (full-time or part-time), performance, qualifications, and skills.

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