Enterprise Service Manager, Professional Services, Korea
3 weeks ago
Are you interested in working with the largest enterprise organizations in Korea as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations' cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy, and providing insight to accelerate the rate of execution/adoption of cloud technology excite you?
The Amazon Web Services Professional Services team is looking for an Enterprise Service Manager (ESM) that can manage the working relationship with large organizations, develop a long-term Professional Services strategy, and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, sales of Professional Services, delivery oversight, and program management in those accounts.
Key job responsibilities
- Long term development of large, complex, and distributed enterprises
- Engage with customers to understand their business drivers and application portfolio
- Development of long term Cloud Strategy for customers
- Identify & develop specific opportunities and supporting business cases
- Deal shaping, including estimations and deal pricing
- Contract negotiations & closing
- Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities
- Mitigation of delivery risks & issues
- Overseeing delivery of projects in account, ensuring high quality delivery
- Act as single point of contact for customer executives, developing deep, trustful relations
- Educate customers on AWS services and translate those into a clear business value proposition
- Envision and inspire customers
- Coaching customers and partners to be self-sufficient
A day in the life
At Amazon Web Services (AWS), we are helping large enterprises build ML and DL models on the AWS Cloud. We are applying predictive technology to large volumes of data and against a wide spectrum of problems. Our Professional Services organization works together with our AWS customers to address their business needs using AI.
About the team
Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including the public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Minimum Requirements:
- 7+ years of external or internal customer-facing, complex and large-scale project management experience
- Bachelor's degree
- IT consulting/management/transformation experience in customer-facing roles
- Experience in cloud-based solutions (AWS or equivalent), system, network, and operating system
- Experience in external or internal customer-facing, complex and large-scale project management
- Masters/MBA degree preferred
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København, Denmark Amazon Full timeEnterprise Service Manager, Professional Services, Korea Job ID: 2803661 | Amazon Web Services Korea LLC Are you interested in working with the largest enterprise organizations in Korea as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations...
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København, Denmark Amazon Full timeEnterprise Service Manager, Professional Services, Korea Job ID: 2722497 | Amazon Web Services Korea LLC Are you interested in working with the largest enterprise organizations in Korea as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations...
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København, Denmark Amazon Full timeEnterprise Service Manager, Professional Services, Korea Job ID: 2803661 | Amazon Web Services Korea LLC Are you interested in working with the largest enterprise organizations in Korea as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations'...
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København, Denmark Amazon Full timeEnterprise Service Manager, Professional Services, Korea Are you interested in working with the largest enterprise organizations in Korea as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning...
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