Manager TRM Nordic SA

3 days ago

Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full time

Manager TRM Nordic SA

Placering
Copenhagen S

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager TRM Nordic SA
Lead and/or support customers', regulators, technology and security examinations (e.g., on-site, virtual); collect documentation and evidence to demonstrate how Mastercard satisfies obligations and commitments.

  • Respond to customer and regulatory inquiries and requests for information/questionnaires which includes mapping customer control domains to Mastercard controls.
  • In conjunction with the first line of defence business owners, help create and oversee execution of effective action plans in response to audit discoveries and compliance violations.
  • Manage Risk Registry and coordinate corrective action plans with the first line of defence until risk is fully mitigated.
  • Lead information collection process with business owners and communication of documentation and information needed for periodic customer and regulator meetings and reporting.
  • Identify, analyse and report regulator and customer risk assessment/examinations findings and trends to internal stakeholders for action/follow-up and monitoring of progress.
  • Support policies and procedures to minimize exposure and drive the proper controls.
  • Provide data analysis and strategy execution across risk areas, leveraging an understanding of risk and regulation.
  • Support cross-functional initiatives to deliver on risk goals, policies and procedures.
  • Develop risk processes, including identifying and implementing best practices and ensuring all risk management processes are documented, reviewed and updated regularly.
  • Create presentations and memos for senior leadership.
  • Understand and support the Technology risk strategies that maintain the status of industry compliance standards (e.g., PCI, ISO 27001) for applications that process, store or transfer payment card information and personal data and the enterprise infrastructure where they reside.
  • Understand and support the Technology risk strategies that maintain the status of the Stakeholder Assurance function that provides interface controls and expertise for responding to customer requests, RFP support and customer audit support.

JOB SPECIFIC EXPERIENCES

  • Master's degree in law, finance, business management or IT related field.
  • Experience in IT, Banking, Payment or FinTech sectors in similar role (Risk Management, Compliance).
  • Good oral and written communication skills.
  • Experience collaborating cross-functionally to identify and implement best practice risk processes.
  • Experience delivering presentations and supporting messaging with senior leadership.
  • Knowledge of Risk and Control Framework standards such as SOC 1, SOC 2, PCI-DSS, ISO.
  • Knowledge of laws, regulations, policies, and ethics as they related to technology, cybersecurity and IT management, especially in relation to payment sector (e.g., GDPR, RTS, PFMI, etc.).
  • Strong IT technical knowledge, including emerging technologies and potential for exploitation.

BROADENING EXPERIENCES

  • Experience leading cross-functional projects, teams or committees.
  • Demonstrated success building relationships and delivering results on key initiatives.
  • Experience identifying capability gaps and successfully working to coach and build skills within project teams.
  • Exposure to delivering presentations and engaging with senior leadership.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach;
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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