IT Administrator

Are you looking for a challenging role where you can independently manage IT systems, support a scaling organisation, and play a pivotal role in building a robust technical foundation? Do you want to collaborate closely with a dynamic, international team and make a meaningful impact on a rapidly growing SaaS company? If so, read on

The opportunity and what we offer

Formalize is scaling rapidly across Europe, and as our IT Administrator, you’ll be at the core of ensuring our technology supports this growth. Your role will be instrumental in managing IT operations for a scale-up with four international offices (Aarhus, Madrid, Copenhagen, and Milan) and a team of 125+ talented professionals.

This role will report to our Global People Director and work closely with the People Operations team and the Product and Operations departments.

• Be part of a fast-growing international SaaS company
• High level of trust and autonomy in managing IT infrastructure and systems
• Join a diverse, social, and collaborative team across multiple countries

Your responsibilities

As the IT Administrator, you will independently oversee the day-to-day IT operations across our four offices while collaborating closely with key stakeholders. Your work will ensure seamless technology operations to support the company’s rapid scaling efforts.

• Support employee onboarding/offboarding to ensure proper IT setup and security protocols are followed
• Purchase of headsets, computers, and other IT-related hardware
• Own our internal IT support channel for supporting day-to-day IT issues
• Monitor and troubleshoot IT systems to minimize downtime and maintain operational efficiency
• Ensure compliance with systems and that new systems being taken into use are compliant
• With guidance, manage vendor relationships, including procurement of IT tools and services
• Implement and enforce security best practices, ensuring compliance with industry standards and company policies in collaboration with our Development department

Qualifications and about you

• IT administration experience, preferably in a scaling organisation
• Proven ability to independently manage IT operations for a distributed team across multiple locations
• Strong understanding of IT infrastructure, networking, and cloud environments, incl. Google Workspace
• Professional fluency in English is a must, and other European languages are a plus
• Familiarity with security protocols and compliance frameworks
• Bonus: Experience with a wider set of SaaS tools and knowledge of modern tech stacks

About Formalize

Formalize is a tech company founded in 2021 with offices in Aarhus, Copenhagen, Milan, and Madrid. Currently, we have a team of more than 120+ people from 13 nationalities operating in multiple European markets and are one of the fastest-growing SaaS scale-ups.

Our journey started within the whistleblowing compliance sector, highlighted by the award-winning Whistleblower Software by Formalize, laying the foundation of our success story.

This initial chapter has been about whistleblowing compliance and meeting those regulations. Along the way, we established strong partnerships and a base of satisfied customers. Our commitment was recognized through the best customer support, which earned us a reputation as a customer-centric pioneer. But now, we have extended our expertise to a larger compliance universe, including data compliance, risk, and privacy.

Formalize helps companies effortlessly navigate and stay ahead in the ever-changing compliance landscape. Our platform adapts to regulatory changes, continuously adapting to meet and foresee our users' evolving needs, ensuring businesses remain compliant and confident in their operations.

Traits that describe our culture and employees:

• We are all very goal-oriented and hardworking
• We are responsible, and we like accountability
• We are connecting, and we like to build meaningful relationships
• We are optimistic and like to laugh and have a positive atmosphere
• We like to dream big and to have clear visions for the future

Test in the recruitment process

We use talent profiles in the recruitment process. After sending your application, you will receive a link to the test.

Experience shows it provides the best experience for both candidates and our company. It's not about answering right or wrong, but whether one's talents match the context in which you will work. We want to hire a colleague who thrives and flourishes with us, and therefore, we are looking for an employee who will be a good fit with Whistleblower Software with

• Fit between the person and work tasks
• Fit between the person and the colleagues in the team
• Fit between the person and the role

We know that when this is staged optimally, you thrive and succeed much better in your job.

Recruitment Process

• Send application and upload relevant information
• Completion of Talent test
• 15-minute online interview with our Talent Acquisition team
• 30-minute online interview with our Global People Director
• IQ test and case preparation for the last interview (homework)
• 60 minutes in-person final interview with our Global People Director & Tech Lead

Apply by attaching your resume and other relevant information, and you will hear from us soon

We will hold interviews and hire on an ongoing basis. For more information or questions, don't hesitate to get in touch with the responsible recruiter on the Talent team.