IT Equipment Deployment Professional

6 days ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

About the Job

We are looking for a highly skilled Data Center Technician to join our team. As a Data Center Technician, you will play a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Your primary responsibilities will include:

  • Performing diagnostics and troubleshooting following standard procedures to quickly identify the cause(s) of issues and replace faulty components with minimal customer and business disruption.
  • Verifying that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Decommissioning hardware for simple changes and refreshes following standard procedures with minimal guidance.
  • Communicating, reporting, and escalating incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assisting and providing guidance to other technicians to complete challenging or complex tasks.

Requirements

To be successful in this role, you will need:

  • A high school diploma, GED, or equivalent and knowledge of computer hardware and components.
  • Proven experience supporting IT equipment or related technology.

Working Conditions

You will work in a fast-paced environment with a global team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

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