Cloud Infrastructure Technician

3 days ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

Overview

As a Data Center Technician, you will be part of a team responsible for setting up and deploying hardware, performing troubleshooting and diagnostics on equipment, and decommissioning hardware for simple changes and refreshes following Standard Operating Procedures.

This role offers opportunities to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, and familiarize yourself with security and data management procedures.

Responsibilities

Some of your key responsibilities will include:

  • Performing post-execution quality checks to verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Decommissioning hardware for simple changes and refreshes following standard procedures with minimal guidance.
  • Communicating, reporting, and escalating incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assisting and providing guidance to other technicians to complete challenging or complex tasks.

Working Environment

You will work in a dynamic environment with a global portfolio of over 200 Data Centers in 32 countries and millions of servers. Our team is committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.



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