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Digital User Journey Specialist

2 weeks ago

Copenhagen, Copenhagen, Denmark Better Collective Full time

Role Summary

We are looking for a seasoned Digital User Journey Specialist to lead the development of engaging digital experiences for sports fans worldwide. As part of our team at Better Collective, you will create and implement cross-channel strategies to attract, convert, and retain customers.

Main Responsibilities

  • Designing and executing channel-specific and cross-channel strategies to drive user engagement and retention.
  • Developing engagement and content strategies to enable always-on delivery of relevant content.
  • Establishing customer journeys that meet business objectives.
  • Collaborating closely with internal stakeholders to bring strategies to life.

Requirements

  • A relevant Bachelor's degree in Marketing, Communications, or a related field.
  • Proven experience in CRM, marketing, or communications within the digital media, technology, or sports industry.
  • Excellent communication skills both written and verbal with the ability to convey complex solutions clearly and concisely in English.

What We Offer

  • Flexible working hours that support a healthy work-life balance.
  • A professional yet casual working climate with skilled, passionate, and fun colleagues.
  • A lot of great office perks such as lunch, snacks, gym, social events etc.