Customer Experience Lead

1 week ago


Copenhagen, Copenhagen, Denmark 1 Hotels Full time
Job Description:

As a Luxury Guest Ambassador, you will be the face of 1 Hotels, ensuring that every guest has an unforgettable experience.

Your responsibilities will include coordinating with various departments to provide exceptional service, managing guest inquiries, and handling room assignments.

You will work closely with our pre-arrival team to prepare rooms and amenities according to guest requirements.

Requirements:
  • At least 2 years of experience as a Guest Relations Manager or similar.
  • Prior experience with a luxury hotel brand is a valuable asset.
  • Strong leadership, organizational, and management skills.
  • Excellent communication and interpersonal skills.
About Our Team:

We are a dynamic team of hospitality professionals who are passionate about delivering exceptional service to our guests.

We believe in creating a work environment that is caring, thoughtful, and inclusive, where every team member can grow and develop their skills.



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