System Assistant IT

2 days ago


Copenhagen, Copenhagen, Denmark Moment AS Full time
Rollen som IT-supporter

I rollen som IT-supporter bliver du en del af back office-teamet, der det seneste år er vokset med flere dygtige kolleger.

Som IT-supporter fungerer du som bindeled mellem kolleger, leverandører og systembrugere.

  1. At yde generel 1. level support
  2. At håndtere fejl indmeldt af blandt andre DPA's front office-afdeling og overdrage disse tickets til interne kolleger samt eksterne leverandør
  3. At være bindeled mellem DPA's systembrugere, IT-systemadministratorer og eksterne leverandører
  4. At udføre daglig IT-support og administration på systemer, der ikke varetages af DPA's IT-leverandører
  5. At sikre prioritering og opfølgning på indberettede fejl i sammenspil med forretningen, herunder arbejde med backlogs


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