IT Systems Specialist
2 weeks ago
About us:
Templafy is a document generation platform that automates all document creation across organizations. Our platform eliminates manual document work, allowing companies to drive efficiency and business results.
We support millions of users and enable over 800 enterprise customers worldwide.
Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our diverse team found at offices around the world.
About the role:
You will be part of a small IT team within a dynamic work environment. Your focus will be to assist users with their technical issues while maintaining and optimizing a modern workplace.
This is an in-office role based in Christianshavn, Copenhagen. As a service-minded individual, you enjoy assisting users with their software and hardware issues.
You should have experience with system administration and a good understanding of IT environments. A proven track record of providing technical assistance and troubleshooting various hardware and software issues is required.
Your goal will be to provide excellent customer service while handling technical challenges. We will provide additional training on our specific systems and processes, as well as opportunities for personal development.
Responsibilities:
- Provide technical assistance and support for hardware, software, and network-related issues.
- Set up and maintain computers, software deployments, and configurations.
- Manage Intune, Entra AD, and Microsoft 365 environment.
- Manage devices and policies via Intune.
- Manage users and groups via Entra AD.
- Manage licenses for different software products and govern access.
- Purchase IT equipment and keep asset inventory up-to-date.
- Create and maintain guides and articles for our self-service site.
- Run and participate in IT projects.
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