Product Compliance Manager

1 month ago

Taastrup, Høje-Taastrup Kommune, Denmark Ikea Full time
About the Role

We are seeking a highly motivated and experienced Product Compliance Leader to join our team at IKEA. As a key member of our Product Quality, Recovery & Compliance (PQR&C) team, you will play a crucial role in ensuring the safety and compliance of our Home Furnishing and Food products in the retail market.

Key Responsibilities

* Drive growth by ensuring the offering of safe and compliant products to IKEA customers on a country level.
* Contribute to the product compliance work in the retail market, ensuring that we offer safe and compliant products to our customers.
* Monitor and report on national regulations, industry standards, and health and safety standards.
* Follow up on the end-to-end compliance of the IKEA product offering throughout the retail operations.
* Support the implementation of common product compliance processes, tools, and KPIs and escalate any product-related noncompliance and risks including recall processes.
* Actively cooperate and keep a good relationship with all internal and external key stakeholders, like the national consumer authorities.

About the Team

Our team is responsible for meeting our customers in our stores, online, in our catalogue, and beyond. We have expertise in the IKEA product range, local markets, and customer needs, and we constantly find new ways of making real connections with our customers to maximize sales and ROI.

Requirements

* Experience in retail, preferably in Product quality, Product Compliance, Product requirements, Circularity, or similar.
* Experience with IKEA Recovery or Sales and interest in product quality is advantageous.
* Good stakeholder management skills and the know-how to apply these in an ambiguous environment requiring cross-functional collaboration.
* Strong interpersonal skills with the ability to build trustful relationships including very good communication skills in Danish and English.
* Experience in the business planning process, direction setting, and creation of strategic and operational goals and plans including follow-up on KPIs.
* Ability to prioritize and make decisions with speed and simplicity and capture learnings to improve.
* Knowledge of the legislation and standards or the ability to acquire this knowledge preferably applicable for the product range within Home Furnishing and/or Food.

What We Offer

* Salary within IKEA's salary policy is based on your competencies and includes pension.
* Various benefits such as Health insurance, massage, canteen, staff discount, discounts club with external partners, yearly gift, bonus, etc.
* Danish work permits are required and speaking and writing fluent in Danish and English is a must.
* The position is a full-time position located at our Service Office (Head Office) in IKEA Taastrup.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application with your complete application documents and cover letter telling us why you'd like to join us at IKEA in this position.

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