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Product Compliance Leader
1 month ago
You will be responsible for ensuring the offering of safe and compliant Home Furnishing and Food products to IKEA customers on a country level. This involves contributing to the product compliance work in the retail market, ensuring that we offer safe and compliant products to our customers.
Your Responsibilities
As a member of the PQR&C team within the Selling department, you will proactively contribute to the PQR&C plan to deliver common objectives and goals. You will monitor and report on national regulations, industry standards, and health and safety standards. You will follow up on the end-to-end compliance of the IKEA product offering throughout the retail operations.
You will support the implementation of common product compliance processes, tools, and KPIs and escalate any product-related noncompliance and risks, including recall processes. You will actively cooperate and keep a good relationship with all internal and external key stakeholders, like the national consumer authorities. You will keep the company informed about product safety and compliance.
About This Work Area
We are the ones meeting our customers in our stores, online, in our catalogue, and beyond. We have expertise in the IKEA product range, local markets, and customer needs, and we constantly find new ways of making real connections with our customers to maximize sales and ROI. We combine our efforts with thousands of colleagues around the world in a diverse team working for the continued global success of the IKEA Concept, a concept that helps millions of customers create a better everyday life.
Requirements
You will have experience in retail, preferably in Product quality, Product Compliance, Product requirements, Circularity, or similar. Experience with IKEA Recovery or Sales and interest in product quality is advantageous. You will possess good stakeholder management skills and the know-how to apply these in an ambiguous environment requiring cross-functional collaboration. You will have strong interpersonal skills with the ability to build trustful relationships, including very good communication skills in Danish and English. You will have experience in the business planning process, direction setting, and creation of strategic and operational goals and plans, including follow-up on KPIs. You will be able to prioritize and make decisions with speed and simplicity and capture learnings to improve. You will have knowledge of the legislation and standards or the ability to acquire this knowledge, preferably applicable for the product range within Home Furnishing and/or Food.
What We Offer
We offer a full-time position located at our Service Office (Head Office) in IKEA Taastrup. Salary within IKEA's salary policy is based on your competencies and includes pension. We have various benefits, such as Health insurance, massage, canteen, staff discount, discounts club with external partners, yearly gift, bonus, etc. Start date: 1st of September or as agreed.
